Enterprise Workforce Optimization Solution
Provider GMT Selected by Three Rivers Federal
Midwestern credit union selects GMT On-Demand SaaS branch workforce management solution to optimize
branch sales and service efficiency
March 02, 2010 09:33 AM Eastern Time
NORCROSS, Ga.--(EON: Enhanced Online News)--GMT Corp., a global industry leader in enterprise workforce
management and performance optimization solutions, today announced that Three Rivers Federal Credit Union
(TRFCU) selected GMT On-Demand™ to satisfy its branch workforce optimization requirements. GMT’s hosted
solution, which includes all features and capabilities of the company’s flagship workforce management solution, will
provide capacity modeling and scheduling for TRFCU’s sales agents and member service representatives across its
network of 18 branch locations in Indiana and northwest Ohio.
TRFCU is a not-for-profit financial cooperative headquartered in Fort Wayne, Ind., serving more than 70,000
business and individual members. The credit union, which has assets greater than $500 million, provides a full line of
financial services to its members, including checking and savings accounts, mortgages, business services, investment
services, and financial planning seminars.
GMT On-Demand is a full-featured, managed service workforce optimization suite that includes all features and
capabilities of its flagship workforce management solution GMT Planet®, including capacity modeling, forecasting,
scheduling, and performance management. Delivered in the Software-as-a-Service (SaaS) model, GMT On-
Demand is designed to provide rapid deployment flexibility, without the burden of large upfront investment costs.
GMT On-Demand also includes GMT’s SureServices™ client success methodology, which includes project
management, installation, customer care and consulting services.
“Serving our members is our passion, and we strive every day to be their trusted financial partner,” said Robert
Binford, executive vice presi