ACT Compulsory Third Party Insurance Frequently Asked Questions
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What should I do if I'm injured in an accident?
Fault must be established for a claim to succeed.
IMPORTANT: The information below is general and should not be relied upon as legal advice
or as a basis for action or decisions about making a claim or associated issues. Readers
should seek their own legal advice about those matters.
Who can claim?
A CTP personal injury claim form may be lodged by:
▫ any person who has sustained personal injury as a result of a motor
vehicle accident in the ACT for which they were not at fault. This may
include a driver, motorcyclist (or cyclist), passenger or pedestrian, but
not the driver of the vehicle at fault.
▫ dependants or the estate of someone fatally injured as a result of a
motor vehicle accident in the ACT for which the deceased person was
not at fault.
If you are partly at fault you can still claim but your entitlement will be reduced
by the extent of your contributory negligence.
How long do I have to make a claim?
Notice of claim must be given in writing to the CTP insurer of the at-fault
vehicle within 9 months after the motor vehicle crash or from the time when
injury symptoms first appear.
If the at-fault vehicle cannot be identified or is not insured for CTP, notice of
claim must be given to the Nominal Defendant within 3 months.
Failure to comply with time limits may prejudice your rights to pursue a claim.
How do I go about making a claim and what forms do I need to fill in and
where do I get them?
If you are in an accident, you should fill in a Motor Accident Notification Form
(MANF). This form requires you to fill in information about the accident. If you
need help to fill in this form, the CTP insurer can assist you. It is probably
advantageous to contact the CTP insurer as soon as possible because most
motor accident victims will qualify for payment or reimbursement of the