AMENDMENT NO. 14 AND WAIVER TO CREDIT AGREEMENT
AMENDMENT NO. 14 AND WAIVER, dated as of June 29, 2010 (this “Amendment and
Waiver”), with respect to the Credit Agreement, dated as of May 20, 2002 (as same has been and may be
further amended, restated, supplemented or modified, from time to time, the “Credit Agreement”), by and
between AMERICAN MEDICAL ALERT CORP., a New York corporation (the “Company”) and
JPMORGAN CHASE BANK, N.A. , as successor-in-interest to The Bank of New York, a national banking
association (the “Lender”).
The Company has requested, and the Lender has agreed subject to the terms and conditions of this
Amendment and Waiver, to amend and waive certain provisions of the Credit Agreement, all as herein set forth.
Accordingly, in consideration of the premises and of the mutual covenants and agreements hereinafter set
forth, the parties hereto agree as follows:
1. Amendment . The definition of the term “ Revolving Credit Commitment Termination Date “ in Section
1.01 of the Credit Agreement is hereby amended and restated in its entirety to provide as follows:
“Revolving Credit Commitment Termination Date” shall mean June 30, 2013.
2. Waiver . The Lender hereby waives the late receipt of (i) the management prepared consolidating
interim balance sheet and the related management prepared interim consolidating statement of income of the
Company and the Corporate Guarantors, each required to be delivered to the Lender pursuant to Section 6.03
(b)(ii) of the Credit Agreement and (ii) the Chief Financial Officer's certificate, required to be delivered to the
Lender pursuant to Section 6.03(b)(ii) and 6.03(c) of the Credit Agreement, all for the fiscal quarter ended
March 31, 2010, provided that such statements and certificate were received by June 21, 2010.
3. Conditions of Effectiveness . This Amendment and Waiver shall become effective upon receipt by (i)
the Lender of this Amendment and Waiver, duly ex