Loading ...
OnTask
Technology & Engineering
Marketing Documents
48
0
Try Now
Log In
Pricing
Getting eSignatures on documents was not a new process for Madison Cloud. And initially, they weren’t looking to make a switch from their former provider, DocuSign. However, Madison Cloud CEO Randall Van Allen works closely with the teams at Accusoft and OnTask, and naturally heard the buzz about OnTask’s easy-to-use interface and functionality. DocuSign was merely a “good enough” solution for Madison Cloud, so Van Allen quickly jumped at the chance to give OnTask a try. Overview Challenges Madison Cloud was using DocuSign to get signatures on their documents but despite their hefty price tag, DocuSign didn’t offer the robust functionality of OnTask. Before making the switch, Van Allen used OnTask’s free trial to ensure it could meet the needs of his business. “I started a trial, but didn’t end up using it very long,” recalls Van Allen. “Everything is so intuitive with it that after one day of using it, I knew it was good.” Additionally, Van Allen needed an eSignature and document automation tool that would play nice with the systems his team was already using. He worked with the OnTask Customer Success team to ensure the platform had what he needed before making the switch—mainly an integration with Salesforce. Van Allen wanted to streamline the collection and storage of documents like quotes and contracts by integrating OnTask with his existing Salesforce account. CASE STUDY Madison Cloud Gets More From Their eSignatures with OnTask What I like is the responsiveness from your Customer Success team. I have been told that if there are functionalities your tool doesn’t have, your team will work on them and potentially feature them in a future release. It’s that type of partnership that I think every company looks for in choosing their software providers. Randall Van Allen, Madison Cloud CEO Madison Cloud is an independent cloud service provider specializing in fully dedicated and customizable private clouds. Their single-tenant architecture allows them to optimize each private cloud environment for a customer’s unique use cases while providing 100% data privacy, superior security, and seamless integration with public clouds and on-premises environments. CASE STUDY Results Madison Cloud officially implemented OnTask early in 2022 and is now using the platform for most of their paperwork requirements. This includes internal use for their HR paperwork, externally with new customers, and for things like NDAs with potential partners. OnTask was intuitive enough for Van Allen to set up his documents with ease, with little help from his internal IT team. One of the things Madison Cloud loves most about using OnTask is its versatility. “We use it in a bunch of different ways,” states Van Allen. “We used to be a DocuSign customer but switched over. Obviously, the cost savings were a plus. But, it does everything DocuSign does and more too.” In addition to cost savings and more robust functionality, the OnTask team’s responsiveness and willingness to help with new feature suggestions and integrations were also a plus for Van Allen and his team. The team at Madison Cloud prides themselves on having a flexible, customizable product that takes customer feedback into account. Because OnTask also provides the personalized attention customers need, the pairing was a perfect match. “One of the things that really sets [OnTask] apart is the one-on-one support that I got, which was much better than Docusign’s,” shared Van Allen. “It feels like you guys actually care.” And most importantly, the OnTask Customer Support team was able to get the Salesforce integration that Van Allen needed to be stood up with little turnaround time. “Like our application with Salesforce, any other integration we want to tie in, we know that OnTask can handle it,” shared Van Allen. Now, Van Allen knows that Madison Cloud has the partner it needs to stay efficient and grow its business to greater heights. info@ontask.io | ontask.io Madison Cloud is an independent cloud service provider specializing in fully dedicated and customizable private clouds. Their single-tenant architecture allows them to optimize each private cloud environment for a customer’s unique use cases while providing 100% data privacy, superior security, and seamless integration with public clouds in addition to on- premises environments. To learn more about Madison Cloud, visit madisoncloud.com. OnTask by Accusoft is a web-based, no-code workflow automation platform that allows organizations to replace their tedious, error-prone manual processes with digital forms and documents. Originally created to help streamline Accusoft’s internal sales process, OnTask has evolved into a feature-rich platform that creates smooth digital experiences. Choose from a library of pre-built templates or build a customized workflow to gather information from digital forms, create documents, route data to the appropriate destination, and verify with eSignature all within one automated, easy-to-use platform. Developers can also integrate workflow functionality into their applications with the OnTask API. For more information, visit ontask.io. About Madison Cloud About OnTask SCHEDULE DEMO
