SAP Product Brief
SAP Solutions for Small Businesses
and Midsize Companies
Use the powerful sales management
tools of the SAP® Business One appli-
cation to create quotes, enter customer
orders, and perform real-time availability
checks across all your warehouses.
Record new sales opportunities with
relevant information such as lead
source, potential competition, and
closing date. The integration of SAP
Business One with Microsoft Outlook
allows you to synchronize contacts
and opportunities, while gaining instant
access to customer data from your
e-mail using snapshot templates.
Help guarantee ongoing customer satis-
faction with quick response to service
and support calls. The service manage-
ment tools in SAP Business One let you
optimize the potential of your service
operations, service contract manage-
ment, and customer support.
The powerful reporting functionality
of SAP Business One, including the
XL Reporter tool, lets you analyze sales
opportunities by territory, customer,
or product and conduct sales forecasts
using any desired time period.
Opportunities and Sales
No matter which sales channel you
use or how complex the prospecting
process, you can record and track sales
opportunities in SAP Business One.
With SAP Business One, you can
efficiently manage your tasks and
information throughout the sales cycle.
Schedule and receive reminders for
phone calls, meetings, and assigned
tasks. You can record any activity
along with detailed notes, and activities
entered into your calendar in SAP
Business One can be synchronized with
your schedule in Microsoft Outlook.
All activities can be linked to business
partners and documents. For example,
you can link activities to a sales lead
Acquiring new customers
is important for business
success, but maintaining
customer relationships is
just as crucial. The SAP®
Business One application
provides the tools to turn
prospects into customers,
grow customer profitability
and sales, and increase