Quocirca Insight Report
Steady Progress or Wishful Thinking?
There are positive signs of progress in the BACSTEL-IP rollout, in particular most companies are
aware of the need to do so. It is equally clear however, that it is behind schedule. While the end-
2005 switch-off of BACSTEL is still achievable in theory, good intentions now need to be matched
by concrete action and commitment. The danger is that companies will leave things too late, and
there will not be enough migration resource from the software suppliers.
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• There is general awareness and intent to migrate
There is a general awareness of the need to migrate to BACSTEL-IP – over 95% of
respondents know the principle if not the detail. The end-2005 deadline is accepted to be
necessary by the majority of respondents (66%), although of the remainder similar proportions
see it to be inconvenient or unwelcome.
Incidentally, a far greater awareness and will was indicated by the larger companies surveyed.
Responses indicate that the migration is felt as more of an imposition by Tier 2 and Tier 3
• Benefits are seen as more significant than business impacts
The respondents are generally positive about the business impact of the migration. They see
business benefits across the board, not least higher software quality, reduced payment costs
and better security. Less than 10% think there will be a major impact on existing business
practices, and over 60% think the impact will be negligible. Meanwhile, over 60% of
companies have taken or are planning to take the opportunity to re-engineer or improve their
This report is derived
from a January 2005
study incorporating the
telephone interview of
100 senior influencers
and decision makers
involved in BACSTEL-
Respondents were from
a cross-section of
industries and ranged
from smaller companies
of £20m turnover, to