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A new era is starting in BPM
with the introduction of tools
that are tuned for a particular
industry sector. One of the players in
this is Adeptia, a product not covered
in last year’s Bloor BPM report. I had
a presentation and conference call
the other week with Deepak Singh,
President / CTO of Adeptia.
Adeptia is based in the Windy City—
Chicago. They sell one product in 3
Table 1, from their web site, shows
the differences between the 3 product
Adeptia’s approach to Business Process
Management can be summarised by the
points under the 3 headings of Manage,
Automate and Optimise:
Document business processes. (e.g.
Helps address SOX requirements).
Share and collaborate between
Business Users and IT developers.
(e.g., Business users can define
rules for IT staff to implement).
Create individual business user
workflow tasks. (e.g., Claims
adjusters can be automatically
notified of each claim to be
processed & appropriate files to be
Create automated system services
and activities. (e.g., New Policy or
Renewals data can be processed
and transformed and sent to PMS
without any manual intervention).
Adept BPM for Insurance
Published: 8th August 2007
Implement execution of process
flows with real-time or batch
triggers. (e.g., Real time access
to accounting application for
presenting current information to
Track and monitor processes
in-flight. (e.g. Load balance work
effort of claims adjusters).
Analyze post-completion logs and
reports to identify bottlenecks.
Enhance and improve
Users create a Process Flow by defining
a business work flow. A Process Flow
is a sequence of tasks or “Services”
that represent a work flow. Each
Service is an executable component