STATE OF OREGON
DEPARTMENT OF CONSUMER AND BUSINESS SERVICES
INSURANCE DIVISION
REPORT OF FOLLOW-UP AND TARGET MARKET CONDUCT EXAMINATION
OF
COUNTRY CASUALTY INSURANCE COMPANY
BLOOMINGTON, ILLINOIS
NAIC COMPANY CODE 20982
AS OF
MARCH 15, 2005
TABLE OF CONTENTS
EXECUTIVE SUMMARY .......................................................................................................... 4
SCOPE OF EXAMINATION...................................................................................................... 6
COMPANY OPERATIONS AND MANAGEMENT ............................................................... 9
COMPANY DESCRIPTION AND HISTORY ....................................................................................... 9
MANAGEMENT AND CONTROL ................................................................................................... 10
Board of Directors................................................................................................................ 10
Officers ................................................................................................................................. 11
COMPLAINT HANDLING....................................................................................................... 12
INTRODUCTION .......................................................................................................................... 12
FINDINGS ................................................................................................................................... 13
UNDERWRITING – LOWER UNINSURED/UNDERINSURED MOTORIST LIMITS.. 13
INTRODUCTION .......................................................................................................................... 13
FINDINGS ................................................................................................................................... 14
UNDERWRITING – CREDIT HISTORY AND INSURANCE SCORES .......