RIGHTNOW TECHNOLOGIES, INC.
FORM OF NON-INCENTIVE STOCK OPTION AGREEMENT
RIGHTNOW TECHNOLOGIES, INC., a Delaware corporation (the “Company”), acting pursuant to
the 2004 Equity Incentive Plan (the “Plan”), hereby grants to (the “Option Holder”)
options to purchase shares of common stock, $0.001 par value (“Common Stock”), of the Company upon the
following terms and conditions and in all respects subject to the provisions of the Plan, the terms of which are
incorporated by reference.
1. Grant of Option . The Company hereby grants the Option Holder, as of
, an option (the “Option”) to purchase from the Company up to
shares (the “Shares”) of Common Stock of the Company at an exercise price per share (the
“Option Exercise Price”) equal to __DOCTEXT__nbsp; (being at least equal to the fair market value of the Common
Stock on the date of grant), in the amounts, during the periods, and upon the terms and conditions as set forth in
this Agreement and in the Plan. The issuance of the shares of Common Stock upon the exercise of the Option
shall be subject to the provisions set forth in Section 9 hereof. This Option is not intended to be an incentive
stock option within the meaning of Section 422 of the Internal Revenue Code of 1986, as amended (the
“Code”). Unless earlier terminated pursuant to Section 3, the Option shall terminate at 5:00 p.m. on the date ten
years from the grant of this Option.
2. Vesting and Time of Exercise . The vested portion of the Option is exercisable in whole or in
part (but not as to any fractional shares) at any time prior to the termination of the Option. Except as otherwise
provided in this Agreement, the Option shall vest in the following manner:
The right to purchase shares under the Option shall be cumulative, and shares not purchased in any year may be
purchased in subsequent years, subje