Less Time Walking and
Waiting, More Time Working
Every time a technician steps out of
their bay to get a job, wait for parts, get
authorizations, or track down an advisor,
your “profit clock” stops. In fact, dealerships
that manually dispatch and distribute work
orders can have technicians idle as much as 30
percent of the time. Technician Dispatching
electronically dispatches the work to
technicians and streamlines communication
between technicians, advisors, and the parts
department—so technicians spend as many
billable hours as possible working in their bays.
No More Guessing
When will the vehicle be ready? Which
technician should get the job? Will a vehicle be
completed when promised to the customer?
These are questions that should never be
answered with a guess. Technician Dispatching
will automatically dispatch the right vehicle
to the right technician at the right time based
on job priority and technician skill level. This
enables your advisors to instantly give an
accurate promise time to the customer, and
eliminates favoritism between advisors and
technicians.
Clean and Professional
Technician Dispatching eliminates the routing
of paper work orders in the shop. Instead,
technicians electronically receive and update
work orders on their own workstation in the
service bay. This lets the advisor know, at a
glance, the current status of every vehicle in the
shop. They never again have to deal with lost,
greasy, or unreadable paperwork.
Complete more service jobs in less time with Technician Dispatching, a fully automated and
integrated way to keep your technicians working productively and your service department
running smoothly.
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Parts and Service Solutions for ERA®
Professional
Shop Loading
www.reyrey.com
Technician Dispatching for ERA
®
U.S.
For more information on
Technician Dispatching,
please contact your
Reynolds Account Manager
or call 800.767.7879 (U.S.).
© 2008 The Reynolds and Reynolds Company. All rig