The financial services industry is facing sweeping and
unprecedented change. Customers today demand personal
service whenever and wherever they like, and each financial
institution’s competition is just a mouse click or a street corner
away. Additionally, there are major challenges presented
by megamergers, decreasing margins, a stricter regulatory
environment, and fierce competition, in some cases coming from
nontraditional sources. Financial institutions need solutions to help
them seize market opportunities, make smart decisions, and realize
maximum value from their technology investments.
But financial institutions don’t have a switch they can flip to
instantly integrate a complex set of systems that include multiple
products and channels, many of which are often running on
multiple operating systems. Hoping to find that switch, institutions
have often turned to new technology to add to the old. However,
technology by itself is not the solution. Any discussion about
generating a positive impact for the business should first center
on how to empower people with effective solutions that deliver
results. A “connected business” not only leverages a flexible,
economical technology platform that drives results, but also
focuses primarily on its greatest asset: people empowered by the
right solutions to act on the right information at the right time.
To enable your organization’s people assets to extend their
potential through the use of software, Microsoft delivers agile and
adaptive solutions for business process automation (BPA). BPA
solutions provide the tools, technologies, and infrastructure to
automate complex business processes end to end in order to help
increase competitive advantage and deliver tremendous value
and visibility to your business, customers, and trading partners.
• Increased personal and organizational productivity.
By automating business policies and best practices, removing
manual tasks, and eliminating error-prone reentry of
information, BPA b