Reducing the Risks of Managing
Web Services Environments
A White Paper Prepared for Compuware
August 2006
Table of Contents
Executive Summary ............................................................................................................................................................................1
Introduction .........................................................................................................................................................................................1
Today’s Enterprises: Struggling with Complexity .........................................................................................................................2
Heterogeneous Services in the Enterprise: A Risky Business ....................................................................................................3
A Better Way: Next-Generation Technology .................................................................................................................................3
Compuware Solutions: Bringing Complexity to its Knees ..........................................................................................................5
What a Customer Has to Say ............................................................................................................................................................7
EMA’s Perspective ...............................................................................................................................................................................9
Reducing the Risks of Managing Web Services Environments
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©2006 Enterprise Management Associates, Inc. All Rights Reserved.
Executive Summary
IT systems have become the lifeblood of today’s busi-
nesses, and are more business critical than ever before.
With EMA’s latest research showing the cost of down-
time approaching $1M per minute for some companies,
failure isn’t an option. Along with this mandate, however,
comes a dilemma. On their way to becoming intrinsic to