Answering Service's New Free Service to Complement Google Voice
AMO shakes up the Telephone Answering Service (TAS) industry with the launch of their New
Coral Gables, FL (PRWEB) August 28, 2009 -- AMO announced the launch of their New Generation call center
in Coral Gables, FL. State of the art TAS technology and years of experience will drive the unsurpassed
answering service to small and medium sized businesses. The purpose being to guide businesses away from
traditional "Small Minded" answering services in order to incorporate state of the art technology the TAS industry
has yet to promote just ahead of Google Voice's release.
To deliver on their promise, AMO has brought in all new expert teams of Management and call center
administration; each qualified intensively on their proprietary technology. AMO's vision of the Call Center of the
future is so far reaching that the competition in the industry are calculating the threat, knowing that one day soon
they will have to adopt similar methods.
Much more than an Answering Service; AMO has a true Call Center that serves as an extension of your business
without volume commitments. "These services don't exist in the industry today!" exclaims AMO President, Peter
Radnai. He continues with saying, "While we do the traditional live answering, and do it well, we are also
bringing the advanced scripting solutions and capabilities of a large call center to small businesses at an
New Generation technology allows AMO agents to operate as a fully equipped helpdesk. Their innovative TAS
software provides situational scripting capabilities with step by step templates for operators to follow. These
templates will lead them through conducting surveys, placing web based orders, creating support tickets,
scheduling or canceling appointments and following scripted Q&A's. Each service available is completely
customized based on the end users needs.
AMO's aptitude for providing customized applications such as these have helped com