CITY OF ISSAQUAH
ADMINISTRATIVE SUPPORT ASSISTANT II
Positions in this class perform varied general office and moderately complex clerical work. Work
involves performing numerous duties in which set sequences of guidelines are applied to the
processing of data, forms and records and the typing of such materials. Office machine skills such
as typing, data entry and computer software utilization typify these positions although variation
occurs among specific jobs assignments and departments. Employees may perform mathematical
calculations involving percentages, decimals and basic statistical analysis. Incumbents may also
provide clerical and support to various staff members to contribute to efficient operations.
Reports to: Office managers, division or departmental managers.
Independently performs work of a regular and recurring nature within set sequences of guidelines
and established procedures allowing some discretion in completing work tasks. Work is generally
performed under continuing supervision and is reviewed by observation of results obtained.
Positions at this level perform tasks of greater variety and complexity than at the I level.
Incumbents must know how to operate a personal computer, including special software, and other
office machines in carrying out tasks that normally require several steps to complete.
Work is performed primarily in an office environment requiring hand/eye coordination in the
sustained use of a keyboard or other office equipment and requiring sitting for extended periods.
• Acts as a receptionist; ascertains nature of contacts; provides information related to the
department's or division's policies and practices, or regulatory guidelines of a clear nature;
refers telephone or direct complaints and inquiries to other staff, as necessary.
• Receives, sorts, and distributes incoming mail; processes reports, f