Seminar in leadership and HRM
3. The purpose of 360 feedback
4. What does 360 feedback assess?
5. The process for implementing 360 feedback
6. The good side of 360 feedback
7. The bad side of 360 feedback
8. The influence of national culture in 360 feedback
If being effective is important, it should
How do they know are effective
leaders? Or effective employee?
"the situation when output
(or information about the result of) from
an event or phenomenon in the past will
influence the same event/phenomenon
in the present or future."
"..also known as multi-rater feedback,
multisource feedback, or multisource
assessment, is a confidential
anonymous feedback that comes
from all around an employee."
Subordinates, peers, supervisors,
external sources, self assessment
It starts during World War II
over one-third of U.S. companies use
in Italy it is a method still little known
and not very practiced
Which is the goal?
feedback tool only
performance appraisal tool
"You need to know yourself well, your
habits, strengths and shortcomings.
Questioning yourself thoroughly is the
beginning of change".
What does 360 feedback assess?
INTEGRITY: avoidance of risk, responsibility;
CREATIVITY: innovation, adaptability;
LOGICAL and ANALYTICAL SKILLS: rationality, numerical
ABILITY TO REPORT INTERPERSONAL SKILLS: empathy;
PERSUASION: communication, listening and writing
PLANNING and ORGANIZATION: time management,
ORIENTATION TO QUALITY: concentration on tasks, high
ENERGY and MOTIVATION: energy, ability to motivate.
5. Always demonstrates this skill/competency
The process for implementing
Are the emplo