Tenants Advice Service - Tenants’ Rights Manual
3.1 Rent, Rent Increases and Rent
Am I entitled to receipts for rent payments?
The owner/agent must give you a receipt within three days
of receiving a rent payment (Residential Tenancies Act,
section 33: penalty $1000). The only time the owner/agent
doesn’t have to give you a receipt is if you pay rent directly
into a bank, building society or similar body chosen by the
The rent receipt must show:
the date the payment was made;
• who paid the rent;
the amount paid;
the rental period covered by the payment; and
the address of the rented premises.
Receipts should always be kept as proof of rent paid.
This helps avoid any confusion or dispute over rent owing.
When can the owner increase my rent?
If you are in a periodic tenancy, the owner/agent can only increase the rent if
they have given you 60 days notice in writing and it has been at least six
months since the last increase.
If you are in a fixed term tenancy (e.g. for 12 months), the owner/agent can
only increase the rent if there is a specific clause in your agreement which
allows for the increase; the owner/agent has given you 60 days notice in
writing; and it has been at least six months since the last increase.
Written notices of rent increases must:
• be in writing (either a letter OR a Form 18: Notice to Tenant of Rent
Increase Pursuant to Section 30 – a sample Form 18 is attached to the
end of this chapter);
• state the amount of the increase;
• state the day from which the increase becomes payable; and
• provide you with a minimum 60 days notice from the day the notice was
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