Don’t be a nuisance - be a good neighbour!
Complaints that arise from the use of air conditioners are diffi cult to mediate. To reduce
the likelihood of receiving a complaint about your air conditioner, a little prior planning and
forethought could go a long way to avoiding future potential problems.
After installing an air conditioner many people fi nd that the noise from it annoys their neighbours.
Noise can disturb sleep, interfere with listening to the television, talking and can have an
adverse effect on people’s health
The Protection of Environment and Operations Act 1997 places restrictions on the amount
of noise air conditioners can make. Gosford City Council is legally required to enforce these
If Council receives a complaint about air conditioning noise, Council’s Environmental Health
Offi cers will investigate the complaint. If there is a breach of the legislation then an on the-spot
fi ne may be issued ($200).
An occupier must not use air conditioning equipment between:
10 pm to 7 am on weekdays
10 pm to 8 am on weekends and public holidays.
Before buying an air conditioner
Always check the sound pressure level label on the air conditioner you intend to buy. The lower
the decibel (dB) rating the quieter your air conditioner. Generally split system air conditioners
are quieter than room air conditioners.
A room air conditioner’s mounting may also increase the amount of noise that your neighbour
is subjected to.
If you are building a new home or renovating think about insulation to reduce the heat load on
the air conditioner. This may mean you can choose a smaller capacity air conditioner, which
may be quieter.
Printed by Gosford City Council, 49 Mann Street Gosford NSW 2250. May 2007.
Finding the right position for your air conditioner is one of the most important decisions. If you
place the unit close to your neighbour’s house, especially the bedroom, it is likely to create
more of a nuisance. For example, when houses