Presented by Daniel Toriola
Computer support is essential for any business. With many small businesses working on tight margins, a
catastrophic computer failure can lead to untold problems and can have a major effect on any small business.
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Are You Saving Money With a Computer Support Plan?
By Pauliina Roe
Are You Saving Money With a Computer Support Plan? by Pauliina Roe
As a computer troubleshooter and repair person, I see all kinds of
problems and possibilities. From the quick fix or answer to the
complicated repair, from the problem computer to the occasional
tweak another computer needs - it pays to know a good and
reliable technician to help you.
Lately there have been programs in which online support is offered.
This can be good or bad. The good is there are various programs
you can choose from, and the bad is you might choose poorly and
get stuck with a worthless plan - which in the long run will cost
you more in time and money. Sometimes online support is a much
more economical choice in getting help and support - because you
can avoid an up-front service charge from a hands-on repair shop
and often get enough information to fix something yourself. It won't
work in all cases, but perhaps it will save you some money in many
cases.
One online support company, for which I am a technician, at
http://sisugal.supportfreaks.com is a good example of a program
run correctly. People can ask a question and if it can be answered
fairly quickly, there is no fee - this can include support via email,
or chat, or phone. By chat or email, you can assess the technician's
capability before you end up requesting help from him/her. You
will have the opportunity to fund your support account - and then
use it any time you need - no month