A New Service by Bianor Manages and Integrates Customer Voice
Communications with Salesforce.com
scribe2go, extracts and organizes the information contained within your calls with customers,
stores it in Salesforce.com, and makes it easily accessible and searchable. scribe2go is designed
for the mobile salesperson, offering better productivity, complete customer interaction history,
and improved call follow-up tracking.
Uniondale, NY (PRWEB) May 18, 2010 -- The mobile software developer Bianor announced the availability of a
sales management tool that integrates corporate mobile communication with Salesforce.com.
scribe2go tracks each mobile call to a business contact or lead, automatically transcribes it into text and stores all
data under the relevant records in the Salesforce.com account.
scribe2go frees salespeople to focus on selling while they are on the move, safe in the knowledge that their CRM
will be automatically updated in real-time. The business solution keeps complete history of customer voice
communications improving the completeness and accuracy of customer interaction history data. The service
offers the unique benefit of making the content of voice conversations as easily searchable as the Internet.
"scribe2go is dedicated to adding digital meaning to the important information we all exchange with customers
and partners over the mobile phone," Kostadin Jordanov, Bianor CEO said. "In this information we see great
opportunities to improve sales teams' productivity," Jordanov added.
Besides extracting and storing conversation data, scribe2go improves the visibility of the sales process by
providing real-time sales activity data and comprehensive reporting on past sales activities.
Free trial and more info are available at: www.scribe2go.com
Bianor is dedicated to help businesses take full advantage of mobile technologies to unlock new revenue streams
and improve productivity.
The company's proprietary award-winning mobile software development platform Mobi