909 Hidden Ridge Drive, Suite 200
Irving, Texas 75038
P.O. Box 141358
Irving, Texas 75014-1358
For More Information
Borrower Contact: (866) 475-7329
Media Contacts: Michelle O’Brien
Scott Lynn
(212) 272-6659
(972) 831-2911
FOR IMMEDIATE RELEASE
EMC Mortgage Corporation Responds to the Devastation of Hurricane Katrina
IRVING, TX – September 9, 2005 – News reports detailing the devastation wrought by Hurricane
Katrina across the southern US, particularly in Alabama, Louisiana and Mississippi, have touched us
all. Thousands of Americans have lost their lives, and countless others are without homes, power, and
transportation. In response to the effects of Hurricane Katrina, EMC Mortgage Corporation has taken
steps to lend support both through charity and action.
“Hurricane Katrina was one of the most devastating disasters in US history and it is important for us
to render support to those suffering in the storm's aftermath,” commented Ralene Ruyle, president of
EMC Mortgage Corp. “Our hearts and prayers go out to the hundreds of thousands of people affected
by this tragedy. We are all grateful to be able to help.”
For its customers, EMC Mortgage Corporation has implemented its emergency response and crisis
management plans to assist homeowners affected by the devastating storm. To ensure that EMC
customers dealing with the aftermath of Hurricane Katrina receive the help they need with their home
mortgages, the following steps have been taken:
§ A list of the affected counties has been compiled and all loans in those areas have been
identified.
§ For the next 90 days, EMC will cease all collections calls, charging of late fees, and credit
reporting activity for residents in the affected zip codes.
§ All foreclosure and bankruptcy activity has been suspended for 90 days in the FEMA
designated zip codes of Alabama, Louisiana and Mississippi, in order to give customers time to
accurately assess homeowner damage on an individual b