Heritage Oaks Bank has a long tradition of respect for the privacy of our clients and the confidentiality of the information you
provide us. We are aware that your privacy expectations are critical to you and that these concerns become even more important
as the Information Age progresses. Even though we must take advantage of technological advances in order to serve you better,
you continue to have the right to expect that private information you provide to us will be treated with appropriate discretion.
Web Site Privacy
Through our Web site, we strive to provide valuable information to you about how we may serve you, our existing client and all po-
tential new clients. As a visitor to our Web site, you need not be concerned about the privacy of your personal information. Our site
is not designed to collect personally identifying information on our visitors.
If however, you decide to contact us via e-mail, please keep in mind that e-mail on the Internet is not secure. We cannot guarantee
the confidentiality of information sent via e-mail on the Internet. We strongly discourage you from including your Social Security
Number, your Account Number or any other form of personal financial information or identification in your e-mail to us. Your e-mail
address and any other information your e-mail header shows about you, such as your name or organization, will be revealed to us
in the e-mail. We will use this information only for the specific purpose of responding to your comments or questions. Your e-mail
address will not be sold, nor will it be shared with others outside of the bank unless we are compelled to do so by law.
TRADITIONAL BANKING PRIVACY
Continuing our commitment to provide quality banking services to you, our valued client, the bank has adopted the following
Recognition of Our Customer’s Expectation of Privacy
We recognize that you expect us to safeguard the privacy and security of your confidential financial affairs. We have established
and maintain standards and pr