The Evolution of IT-as-a-Service
Impacts & Opportunities for the IT Value Chain Whitepaper
The Evolution of IT-as-a-Service
- 2 -
Table of Contents
Trends in the IT Services Industry ...................................................................................................................... 3
The Impact of Managed Services on the IT Value Chain ................................................................................. 5
Vendors............................................................................................................................................................ 5
Distributors ...................................................................................................................................................... 6
VARs and System Integrators ........................................................................................................................ 6
Telecommunication and Internet Service Providers ..................................................................................... 6
The Evolution of IT-as-a-Service ........................................................................................................................ 7
Software-as-a-Service .................................................................................................................................... 7
Managed Services .......................................................................................................................................... 8
Hardware-as-a-Service ................................................................................................................................... 9
What is Hardware-as-a-Service?............................................................................................................. 10
How applicable is HaaS for today‟s MSPs? ........................................................................................... 10
How do you implement a HaaS strategy? ..................