OTP Bank România S.A. 1 / 4
For any information regarding your bank card you can call Card HelpDesk at (+40 21) 308 57 11. After working hours (from Monday to
Friday, 8:30 – 17:30) your call will be answered by a specialized operator.
FEES AND COMMISSIONS
available for VISA Business cards
VISA Business RON cards
VISA Business EUR cards
VISA BUSINESS RON CARDS
VISA Business ELECTRON RON
Issuing Fee
5 RON
Annual Fee (free for the first 12 months)
10 RON
Merchant Transaction Commission
0 RON
"On-us" ATM Cash Withdrawal Commission
0.2%
“Domestic”
Cash Withdrawal Commission (ATM / EPOS)
0.5% + 2.5 RON
“International”
Cash Withdrawals Commission (ATM / EPOS)
1% + 10 RON
“OTP Group”
Cash Withdrawals Commission (ATM / EPOS)
3.5 RON
Card renewal Fee
0 RON
Card re-issuance Fee (lost / stolen / damaged, etc)
5 RON
Express card re-issuing fee (additional)
5 RON
PIN re-issuance Fee (lost/forgotten/stolen)
5 RON
Balance Inquiry Fee (at ATM)
0.3 RON
Mini statement Fee (at ATM)
0.3 RON
PIN Change Fee (at ATM)
3.5 RON
Card Blocking Fee (lost / stolen)
3.5 RON
Card Reactivation Fee
0 RON
Non-founded Claims Fee
35 RON
OTP Bank România S.A. 2 / 4
For any information regarding your bank card you can call Card HelpDesk at (+40 21) 308 57 11. After working hours (from Monday to
Friday, 8:30 – 17:30) your call will be answered by a specialized operator.
VISA Business SILVER RON
Issuing Fee
10 RON
Annual Fee (free for the first 12 months)
20 RON
Merchant Transaction Commission
0 RON
"On-us" ATM Cash Withdrawal Commission
0.2%
“Domestic”
Cash Withdrawal Commission (ATM / EPOS)
0.5% + 2.5 RON
“International”
Cash Withdrawals Commission (ATM / EPOS)
1% + 10 RON
“OTP Group”
Cash Withdrawals