How CA’s Structural Approach to
Service Availability Brings Distinctive
Advantages to IT Effectiveness
A White Paper Prepared for CA
May 2006
Table of Contents
Abstract..................................................................................................................................................................................................1
Introduction..........................................................................................................................................................................................1
Market.Trends.Towards.a.Structural.Approach.............................................................................................................................1
A.Semantic.Model.That.Frames.the.Move.to.Structure.........................................................................................................3
Service.Availability...............................................................................................................................................................................3
CA.and.Service.Availability................................................................................................................................................................4
CA’s.Integration.Platform.............................................................................................................................................................4
CA’s.Advanced.Service.Availability.Functionality....................................................................................................................6
Service.Availability.Solutions.and.Features................................................................................................................................6
Service.Availability.in.Context.with.Business.Planning..........................................................................................................7
How.CA’s.Service.Availability.Capabilities.Map.to.EMA’s.Next-generation.Service.A