Evaluation Report – eLearning Pilot
Final Report
June 2002
Introduction
Additional advantages from the pilot
participants and the literature included:
This is an evaluation report on a pilot of
• Ability
to
schedule
classes
eLearning (distance learning conducted
conveniently,
over the Internet) in FSIS from September
• Consistent training for all,
to June 2002. The evaluation sought to
• Convenient locations and less travel
measure the success of the pilot with three
time,
criteria:
• More time to study, resulting in better,
• participants take advantage of needed
more thorough responses.
training;
• participants report a positive experience
Despite these advantages, one-third of the
regarding the ease of use of courses
participants were unable to take the
taken via the Internet;
courses anticipated. Most of those unable
• participants report they benefit from
to take a course reported that busy
learning.
schedules and lack of time prevented their
The methods for evaluation
included
taking courses. This was a greater problem
review of automated participation reports,
for those in Headquarters where there
telephone
interviews with a sample
were both more participants who were
participants and supervisors, an online
unable to complete courses and those who
evaluation of courses taken, a follow-up
reported more problems with time. Of the
Email survey to participants, and a review
thirty unable
to complete a course,
of online and printed literature. An interim
fourteen did not wish to continue with the
report summarized the experience during
pilot.
the first five months of the pilot.
Twenty-nine participants also reported
Key Findings
computer-related problems such as getting
working access codes, connecting to
Overall, the pilot met all three criteria for
courses, marking course progress and
success.
computer lock-ups in the middle of a
• 66% of the participants took needed
course. This was a greater problem for
courses.
those in the field.
• Most reported