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C H A P T E R 6
Chapter Goal
• Become familiar with the basic functions of a network management system.
Network Management Basics
Introduction
This chapter describes functions common to most network-management architectures and protocols. It
also presents the five conceptual areas of management as defined by the International Organization for
Standardization (ISO). Subsequent chapters in Part IX, “Network Management,” address specific
network management technologies, protocols, and platforms in more detail.
What Is Network Management?
Network management means different things to different people. In some cases, it involves a solitary
network consultant monitoring network activity with an outdated protocol analyzer. In other cases,
network management involves a distributed database, autopolling of network devices, and high-end
workstations generating real-time graphical views of network topology changes and traffic. In general,
network management is a service that employs a variety of tools, applications, and devices to assist
human network managers in monitoring and maintaining networks.
A Historical Perspective
The early 1980s saw tremendous expansion in the area of network deployment. As companies realized
the cost benefits and productivity gains created by network technology, they began to add networks and
expand existing networks almost as rapidly as new network technologies and products were introduced.
By the mid-1980s, certain companies were experiencing growing pains from deploying many different
(and sometimes incompatible) network technologies.
The problems associated with network expansion affect both day-to-day network operation management
and strategic network growth planning. Each new network technology requires its own set of experts. In
the early 1980s, the staffing requirements alone for managing large, heterogeneous networks created a
crisis for many organizations. An urgent need arose for automated network management (including what
is typically called netwo