Across business departments and sectors, organizations continue to handle a wealth of
paper-based information. In many cases, this information is being printed, filed, mailed,
faxed, and edited by hand. There are clear benefits to using hardcopy material for various
processes and situations, including customer satisfaction, employee preference, and ease
of comprehension. Paper is often used as a means to collect and share information
because it can be the lowest common denominator of media that is still widely accessible
in many different situations, such as employee onboarding and collection of information.
Ralph Gammon has served as editor of the Document Imaging Report since 1998. In 2002, he purchased the publication and helped launch the publishing company RMG Enterprises.
RMG Enterprises, Inc. is a global marketing, consulting, and publishing company. RMG offers a wide array of services to both profit and not-for-profit organizations. RMG’s principals have many years of experience working with companies and individuals in our extensive network of experts. Using our collective knowledge, RMG can provide assistance in virtually all areas of operating, marketing, and growing businesses.
RMG focuses on three specific industries. The identification and data capture industry and the document imaging industry.
Ralph also works as a freelance consultant and editor for industry vendors and serves as a conference speaker.
He has been a contributing editor for trade publications such as Business Solutions, Integrated Solutions and Transform magazines.
Ralph is a former newspaper reporter who holds a Bachelor of Arts in professional writing from Gannon University in Erie. Reach Ralph at +1.814.866.2247,
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White Paper
January 2015
Office Productivity and Cost Savings
Understanding the Value of Today’s Print Technology
Comments or Questions?
WHITE PAPER
Office Productivity and Cost Savings: Understanding the Value of Today’s Print Technology
© InfoTrends
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Executive Summary
Across business departments and sectors, organizations continue to handle a wealth of
paper-based information. In many cases, this information is being printed, filed, mailed,
faxed, and edited by hand. There are clear benefits to using hardcopy material for various
processes and situations, including customer satisfaction, employee preference, and ease
of comprehension. Paper is often used as a means to collect and share information
because it can be the lowest common denominator of media that is still widely accessible
in many different situations, such as employee onboarding and collection of information.
At InfoTrends, we are sure that paper will exist to satisfy these instances; however, having
the right type of printing device at the right place, we have seen user productivity
enhancements. At the same time, there are more and more digital processes established
that have transformed manual workflows to electronic ones, particularly when it comes to
storing, sharing, and retrieving documents. InfoTrends’ recent analysis of paper-intensive
areas, for instance, suggests that organizations have saved tens of thousands—and even
hundreds of thousands —of dollars each month by incorporating multifunctional
peripheral’s (MFP’s) capture and workflow capabilities, eliminating the manual. The
beauty of the MFP is that it includes print and scan (as well as copy and fax) capabilities
to serve as output and input, providing immense value from a hardcopy and digital
workflow perspective.
Key Findings
Departments like human resources, accounting, and legal continue to rely heavily on
hardcopy documents for processes like employee onboarding, invoicing, and
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