Citibank Announces “Our Promise to New York”
September 23, 2009 09:35 AM Eastern Daylight Time
NEW YORK--(EON: Enhanced Online News)--Citibank this week launched "Our Promise to New York” to reinforce the bank’s
ongoing commitment to New York City and to putting its customers at the heart of everything it does.
Beginning this month, Citibank has extended weekday and Saturday hours offered in its Manhattan branches – some branches exte
by as much as 40%. The bank has also launched an online discussion board, available at any time, for customers to post comments
www.citibank.com/promises. The site features a map of every Manhattan branch location along with their extended hours and phon
“Our Promise to New York” is built on the commitments that Citibank makes to its customers every day: from protecting their ident
class identity theft and fraud solutions; to rewarding customers for referring their friends with cash back and ThankYou points; to hel
work towards their financial goals with expert guidance from Citi Personal Wealth Management advisors.
“We aspire to be a truly customer-driven organization and this is an important step in our journey,” said Brad Dinsmore, Head of R
North America Consumer Banking. "We are thrilled to share the power and promise of Citi with one of the greatest cities in the wor
and to show our customers here that we appreciate their business and love this city as much as they do," he continued.
Citibank opened its first Manhattan branch on September 14, 1812 at 52 Wall Street, and today has 65 branches and 699 branded
stiff competition in Manhattan –some city blocks are home to as many six different banks -- we saw an opportunity to remind New
sets us apart, our long standing presence and our commitment to helping the communities we serve here,” said Bill Brown, Division
Manhattan. ”We are fortunate to serve such a wonderfully diverse group of customers, to help residents manage their money and to
small business owners to help their businesses grow,” Brown said.