1
Training and Developing Workers
for the Insurance and Financial
Services Industry
General Insurance Certificate
Take the first step in building your career in the insurance field. You will learn insurance
principles, practices and policies. Upon successful completion of the following three courses you
can register to take the national exams through the AICPCU to earn the Certificate in General
Insurance.
Topics covered:
Property and Liability Insurance Principles (INS 21): What Insurance Is, Who Provides
Insurance, How Insurance Is Regulated, Measuring the Financial Performance of Insurers,
Marketing, Underwriting, Claims, Insurance Contracts, Property Loss Exposures and Policy
Provisions, Liability Loss Exposures and Policy Provisions, and Risk Management.
Personal Insurance (INS 22): Insurance and Society, Personal Auto Policy, Homeowners
Insurance, Other Residential Insurance, Other Personal Property and Liability Insurance, Personal
Loss Exposures and Financial Planning, Life Insurance, and Health and Disability Insurance.
Commercial Insurance (INS 23): Commercial Property Insurance, Business Income,
Commercial Crime and Equipment Breakdown, Inland and Ocean Marine, Commercial General
Liability, Commercial Automobile, Businessowners, Farm, Workers’ Compensation and
Employers’ Liability, and Miscellaneous Coverages.
Prerequisite: High school diploma or GED. At least one year experience in the insurance and
financial services industry recommended, but not required.
PRFD 5306-7191 – $995 plus textbooks
1/21-5/27 (no class 2/12); Wednesdays; 5-8:30 p.m.; Location: Insurity
Instructor: Michelle Phelan
CEU: 6.6
PRFD 5306-7193 – $995 plus textbooks
2/02-4/29 (no class 2/16); Mondays & Wednesday; 6-9 p.m.; Room: 301
Instructor: Staff
CEU: 6.6
2
Business Analyst Certificate
Learn how to gather, analyze, communicate and validate requirements that affect processes,
policies and information systems. Business analysts understand business issu