p e n n s y lva n i a c r e d i t u n i o n a s s o c i at i o n
May 20–21, 2008 • state college, pa
Make your credit union’s
collections efforts
more productive.
Collections &
Bankruptcy
c o n f e r e n c e
p e n n s y lva n i a c r e d i t u n i o n a s s o c i at i o n
Don’t look now, but the direct and indirect impact of today’s subprime lending meltdown,
combined with a shaky economy, could bring significant challenges for your collections
department. Get informed about important collections and bankruptcy issues – and what
they mean in practical terms for your organization. This conference will help you use effective
collection tactics, guard against fraud, and know the ins and outs of the debt sales industry.
You’ll have the opportunity to exchange ideas with your peers and get updates on the
Bankruptcy Reform Act.
May 20–21, 2008 • state college, pa
Collections & Bankruptcy
c o n f e r e n c e
Day 1: Collections
collections updates
• Evaluate and update your current credit
and collections policies
• Recognize the most common causes
of delinquency
• Discuss the steps for success in a
collections call
Fraud and How it relates
to collections
• Recognize current schemes and scams
perpetrated on credit unions
• Discover why credit unions are soft
targets for fraud
• Establish policies and procedures to
prevent fraud losses
Best practices roundtable
• Review the collections tools and
techniques used by your peers
• Discuss your current challenges
in collections
debt purchase programs
• Understand the evolution of the debt
sale industry
• Know the pros and cons of selling
your charged-off accounts
• Discuss drafting and understanding
the contractual requirements
Day 2: Bankruptcy
Bankruptcy aBcs
• Identify the early warning signs of bankruptcy
• Strengthen your credit union’s position if a
bankruptcy is unavoidable
• Understand the difference between
Chapters 7 and 13
Bankruptcy update: trends, surprises,
and opportunities
• Learn about recent fil