Retail Trust
Employee Assistance
Programme
The Retail Trust employee assistance
programme (EAP) is a source of
independent advice, information
and support for people working in or
retired from your business.
This service, set up by retailers for
retailers, is available through the free
and confidential Retail Trust Helpline
0808 801 0808 which is operated by our
trained and sensitive in-house staff.
Retail Trust EAP01
The Retail Trust
employee
assistance
programme
includes:
Support & Advice
Totally free, confidential and
independent support and advice
on any issue including personal,
family, home, health, finance and
work. Callers can be signposted
to appropriate organisations that
may provide specialist help.
Account Manager
Your Account Manager will
ensure you receive regular
reports and marketing materials.
Reports/Reviews
Quarterly statistical reports and
an annual activity review.
Joint Branding
Joint branding with Retail Trust
on literature, websites, in-house
magazines and intranet to
ensure all staff understand how
the programme can help them.
These items can be produced by
your in-house print supplier or
can be supplied by Retail Trust
for which you will be invoiced.
Retail Trust asks for a minimal
charitable donation relative to
the number of employees in your
business. The Retail Trust EAP
service operates as a not-for-
profit charitable activity so it is
considerably less expensive than
commercial EAP operators. See
www.retailtrust.org.uk/eap for
more details.
“Harrods have had a long
standing relationship with Retail
Trust. Our management team
are truly grateful for the support
and guidance that has been
provided to our employees over
many years.
It is good to know that there
is a specific charity to support
employees in the retail industry
and I have no doubt that we
will call upon the invaluable
services offered by Retail Trust
in the future.”
Sarah Andrews
HR & Retail Director, Harrods
Retail Trust EAP01
Why should your
company adopt
the Retail