Clarifying Job Descriptions and Related Tasks
Role Title: _______________________________ (Referral, Front Desk, Physician Assistant, etc)
General
Description
Related Tasks
Frequency
(1/day, 1/week, on-
going or as
required)
Portion of
Shift
spent on it
Sample:
Receive Patients
• Mark as “arrived”
• Confirm appointment time and practitioner with patient
• Verify contact information with patient
• Verify patient allergy status with patient
• Verify if patient has any forms for completion
• Ask patient to be seated
Daily – every 5-15 minutes
.5 or 50% of
half my day
Sample:
Scanning
Documents
• Check to ensure all lab work and test results have arrived
2X daily
.25 or 25% or
approximately
2 hours
Sample:
Room Patients
• When provider is ready to see patient, bring them tohe examination room
Daily
.25 or 25% or
approx. 2
hours