Data permissions for third-party applications
Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on your
Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos.
Set whether third-party applications can access files that you store on your device. For example, you can set whether third-party
applications can access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or
Set whether third-party applications can access certificates or keys in the key store on your device.
I cannot download a certificate
If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default
I cannot unlock my device using my smart card
Try performing the following actions:
• Verify that the correct smart card is inserted in the smart card reader.
• Verify that the smart card is inserted in the smart card reader correctly.
• Verify that you typed the smart card password correctly. You should have received this password when you received your smart
If you use a certificate to authenticate your smart card, verify that the certificate is not revoked or expired.
I cannot connect to a Wi-Fi network or log in to a VPN using a software token
Verify that the time on your BlackBerry® device is synchronized with the network time.
Get the date and time from the wireless network automatically, 119