Job Title: Data Centre Infrastructure Specialist
Some Key Responsibilities
General Candidate Requirements
The Data Centre Networking Infrastructure Support Specialist validates an
individual's knowledge of installing, configuring, and troubleshooting Data Centre
products to maintain a highly scalable, efficient, high performing Data Centre
Networking environment. At Cisco, for instance, Data Centre Networking
Infrastructure Support Specialist professionals understand how to deploy and
optimize the features and benefits of the Cisco Catalyst 6500 Series Switches,
Cisco 4948 Switches, and Cisco Catalyst Blade Switches to provide fast and
accurate resolution to network installation and customer service issues.
Data Centre Infrastructure specialists will typically have responsibility for the
providing pre and post sales technical support to enterprise solutions sales teams,
business partners and end users. This includes responsibility for ensuring that
sales teams, business partners and end users are updated with the latest technical
information, with special emphasis on key Data Centre products and solutions.
The Data Centre Infrastructure Specialists provides technical support that
facilitates the marketing and sales of products to Data Centre customers to help
their company meet corporate goals for quality, growth, market share and
Some Key Responsibilities:
• Work closely with sales and marketing to provide applications engineering
support for Data Centres. This will include travelling to customer facilities
with sales and marketing personnel when ever additional technical expertise is
• Install, monitor and maintain all hardware and software components related to
the operation of voice, video and data network, including system performance.
• Monitor bandwidth use, analyze traffic patterns and volumes, plus make
recommendations to management on solutions for improvements.
• Isolate and resolve network related service calls and problems, a