Employee Satisfaction
Survey
September 1998
Edward A. Feaver, Secretary
This report is dedicated to the memory of our friend and
colleague
Paul L. Field, Jr.
October 24, 1936-October 5, 1998
Office of Human Resources Development
Room 106, Building 1
1317 Winewood Blvd.
Tallahassee, FL 32399-0001
and
Office of Standards and Evaluation
Room 306, Building 1
1317 Winewood Blvd.
Tallahassee, FL 32399-0001
For additional copies of this report, please visit our publications website at:
http://www.dcf.state.fl.us/~os/osevmain/pubs.htm
DEPARTMENT OF CHILDREN & FAMILIES
Page
1998 Report of Employee Satisfaction Survey
7
TABLE OF CONTENTS
Executive Summary........ .......... .......... .......... ......... .......... .......... ......... .......... .............3
Introduction .......... ......... .......... .......... .......... ......... .......... .......... ......... .......... .............5
Survey Results...... ......... .......... .......... .......... ......... .......... .......... ......... .......... .............7
Statewide ..... ......... .......... .......... .......... ......... .......... .......... ......... .......... .............7
Districts........ ......... .......... .......... .......... ......... .......... .......... ......... .......... ..........17
Institutions ... ......... .......... .......... .......... ......... .......... .......... ......... .......... ..........26
Improvement Strategies. .......... .......... .......... ......... .......... .......... ......... .......... ..........31
Appendices .......... ......... .......... .......... .......... ......... .......... .......... ......... .......... ..........33
A: Employee Survey ........ .......... .......... ......... .......... .......... ......... .......... ..........35
B: Methodology..... .......... .......... .......... ......... .......... .......... ......... .......... ..........37
C: Workgroup Member List......... .......... ......... .......... .......... ......... .......... ..........40
DEPARTMENT OF CHILDREN & FAMILIES