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Global E-Government, 2006
by Darrell M. West
67 George St.
Center for Public Policy
Brown University
Providence, Rhode Island 02912-1977
United States
Darrell_West@brown.edu
(401) 863-1163
www.InsidePolitics.org
Darrell M. West is the John Hazen White Professor of Public Policy and Political Science at Brown
University and author of Digital Government: Technology and Public Sector Performance (Princeton
University Press, 2005)
August, 2006
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Table of Contents
Executive Summary 3
A Note on Methodology 3
Online Information 3
Electronic Services 4
Privacy and Security 5
Disability Access 6
Foreign Language Access 6
Ads, User Fees, and Premium Fees 6
Public Outreach 7
Top E-Government Countries 8
Differences by Region of World 8
Conclusion 8
Appendix 10
Table A-1 E-Government Rankings by Country, 2006
Table A-2 E-Government Country Ratings, 2005 and 2006
Table A-3 Individual Country Profiles for Services, Privacy, Security, and Disability Access, 2006
Table A-4 Individual Country Profiles for Foreign Language Translation, Ads, User Fees, and
Electronic Updates, 2006
Table A-5 Best Practices of Top Government Sites, 2006
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Executive Summary
In this report, I present the sixth annual update on global e-government. Using an analysis of
1,782 government websites in 198 different nations undertaken during Summer, 2006, I investigate
electronic government. Among the significant findings of the research are:
1) 29 percent of government websites offer services that are fully executable online, up from 19
percent last year.
2) 94 percent of websites this year provide access to publications and 72 percent have links to
databases.
3) 26 percent (up from 18 percent in 2005) show privacy policies, while 14 percent have security
policies (up from 10 percent in 2005).
4) 23 percent of governm