Cisco 642-164 Braindumps Exams -Just4Exams
Exam Name: Unified Communications Contact Center Express.(UCCX)
Q & A : 68 Q&As
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Exam : Cisco 642-164
Title : Unified Communications Contact Center Express.(UCCX)
1. Where do you enable the CRS engine?
A. Publisher Activation page
B. Component Activation page
C. Cluster Setup page
D. Server Setup page
2. What is a benefit of using subflows?
A. decreases the amount of flows
B. collects information about callers to agents
C. creates a framework for CRS Server status reporting
D. decreases latency through increased bandwidth on CRS Server
E. provides more efficient management of flows that are called by multiple other flows
3. CiscoWorks IP Telephony Environment Monitor (ITEM) provides what two serviceability capabilities? (Choose two.)
A. Tool to collect syslog messages from multiple sources
B. User Tracking to track IP telephones
C. Diagnostic trace tools to analyze connectivity
D. Monitoring of Cisco voice elements
E. Problem alerts for operations personnel
4. What types of orders are exempt from using the IPCC Express Configurat