CCT Group Announces the Acquisition of IRT
March 09, 2010 10:16 AM Eastern Time
NEW YORK--(EON: Enhanced Online News)--CCT Group Limited (“CCTG”) announces the acquisition of
Interactive Response Technologies, Inc. (“IRT”).
Following a business combination signed today, CCTG has completed the acquisition of IRT. The business
combination creates a world-class contact center & BPO organization with strong characteristics as highlighted
l complementary state-of-the-art onshore, offshore and nearshore capabilities delivered by facilities in United
States, Philippines, and Panama;
l enhanced executive team focused on quality, overseeing close to 6,000 professionals, operating across the
l well-diversified, blue-chip base of Fortune 100 clients and partners.
Founded in 1993 and headquartered in Ft. Lauderdale, Florida, IRT is a leading provider of state-of-the-art contact
center & BPO services. IRT has facilities in the states of Florida, Texas, and Oklahoma, and employs 2,700 contact
center professionals. IRT’s customers are Fortune 100 companies in the financial services, telecommunications,
healthcare, insurance, retail, transportation, utility, and education industries, all of whom leverage IRT’s technology
and human resource leadership to deliver value-added solutions and services. IRT’s service offerings include
customer service, sales, technical support, customer loyalty and retention, acquisition and business-to-business
CCTG is a holding company focused on a portfolio of BPO and contact center investments around the globe, with
its majority investor being funds advised by HSBC Private Equity (Asia) Limited (“HPEA”). A division of HSBC
Group’s global private equity business, HPEA is one of the most experienced private equity groups in Asia having
invested more than USD1 billion in approximately 100 companies over the past fifteen years.
Richard Eychner, IRT’s President, said: “We are excited to join CCTG’s group of companies given the