Cayman Business Systems
Elsmar.com - The Cove!
ISO 9001:2000 Level II Flow Charts
Printed 11/17/04 9:10 PM
Page 1
2002 Cayman Business Systems
Rev: Release
Print: Wednesday, November 17, 2004
Elsmar.com
Slide 1
Example Flow Charts
Flow Chart Examples
Cayman Business Systems
Elsmar.com - The Cove!
ISO 9001:2000 Level II Flow Charts
Printed 11/17/04 9:10 PM
Page 2
2002 Cayman Business Systems
Rev: Release
Print: Wednesday, November 17, 2004
Elsmar.com
Slide 2
Example Flow Charts
A diagram that uses graphic
symbols to depict the nature and
flow of the steps in a process
Flowchart
Benefits of Using Flowcharts
• Promotes understanding of a process
•
Identifies problem areas and opportunities for process
improvement
• Provides a way of training employees
• Depicts customer-supplier relationships
Cayman Business Systems
Elsmar.com - The Cove!
ISO 9001:2000 Level II Flow Charts
Printed 11/17/04 9:10 PM
Page 3
2002 Cayman Business Systems
Rev: Release
Print: Wednesday, November 17, 2004
Elsmar.com
Slide 3
Example Flow Charts
Start / End
Process Step
Decision
Connector
No
Yes
A
Symbols Used In Flowcharts
Cayman Business Systems
Elsmar.com - The Cove!
ISO 9001:2000 Level II Flow Charts
Printed 11/17/04 9:10 PM
Page 4
2002 Cayman Business Systems
Rev: Release
Print: Wednesday, November 17, 2004
Elsmar.com
Slide 4
Example Flow Charts
Required Level II Flow Charts (Procedures)
° 4.2.3 Control of Documents
° 4.2.4 Control of Quality
Records
° 8.2.2
Internal Audit
° 8.3
Control of Nonconformity
° 8.5.2 Corrective Action
° 8.5.3 Preventive Action
• 4.3 Contract Review
• 4.4 Design Control
•
4.5 Document and Data Control
•
4.6 Purchasing
•
4.7 Control of Customer Supplier
Product
•
4.8 Product Identification and
Traceability
•
4.9 Process Control
•
4.10 Inspection and Testing
•
4.11 Control of IM&TE
• 4.12 Inspection and Test Status
Procedures ‘Required’ By the 2000 Revision
Partial Listing of Procedures
‘Required’ By the 1994 Revision
If you read through ISO 9001:2000, you will find 6 places where Documented Procedures
are sp