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Cisco Service Provider Business Voice Solution
Service provider managed voice services, based on Cisco IP Communications,
delivered over a common infrastructure to enterprises and small and medium-sized
Service providers are actively seeking new, high-margin revenue streams, both to capitalize
on their packet networks and to reduce customer churn. The most profitable voice and data
services share two attributes. One is a “success-based” capital expenditure (CapEx) model,
which accelerates return on investment (ROI) because the service provider makes the
majority of capital investment after acquiring the customer, instead of committing to a
significant investment before realizing any revenues. The other attribute is a quality of service
(QoS)-enabled IP infrastructure that the service provider can use to deliver multiple services,
thereby increasing revenue per customer over time with little incremental investment.
To address these new business imperatives, Cisco Systems® has developed the Cisco Service
Provider Business Voice Solution. It provides Cisco IP Communications products that service
providers can use to deploy a voice-over-IP (VoIP) infrastructure that delivers a portfolio of
revenue-generating, managed business voice services to subscribers. By providing managed
services, service providers can transform a business customer’s transition to IP telephony
from a complex technology decision to a simple business decision.
The Cisco SP Business Voice Solution consists of a VoIP network infrastructure, several
customer premises equipment (CPE) deployment options for enterprises and small and
medium-sized businesses (SMBs), and network management solutions. Service providers can
tailor the solution to individual customer needs by offering a choice of deployment options
for call control, applications, and management