eProject Enterprise™
Case Study
As JFS Consulting Inc. (http://jfsconsulting.com),
Jim Salmons and Timlynn Babitsky offer full-service
contract tech writing and software development services.
Their forte is “soup to nuts” development of documentation
sets for object technology products, especially software development tools and object-oriented
software frameworks. In the case below, Jim and Timlynn capitalized on the “nifty features” of
eProject Enterprise™ to develop a lightweight and highly effective project method, “Extreme Tech
Writing,” which proved to be the foundation of an unusually successful new client relationship.
A Fast Start
“As a new vendor for our corporate client, we needed to hit the ground running and become as productive as
possible, as fast as possible, with as little disruption to the teams already working on a major upgrade to the
client’s enterprise software development tool suite,” Timlynn explained “Our new client, a venture-funded Silicon
Valley growth company, had an ‘Internet time’ culture… meaning too few people, doing too much, with too little
time. Sound familiar?”
From the client’s standpoint, Jim and Timlynn needed a project method and infrastructure with as little
management overhead as possible while giving as much management oversight as possible. From their
contractor’s standpoint, they wanted to ensure that they didn’t become a scapegoat in the event that nearly
impossible schedules and production expectations were not met.
To Jim and Timlynn’s delight, their recommendation that the new client deploy eProject Enterprise proved to be
unnecessary! Just prior to their recommendation, a non-engineering group within the client organization had begun
using eProject Enterprise. All Jim and Timlynn had to do was “plug in” and start running along with the
development group working on the software.
Prior To eProject Enterprise
For the last fifteen-plus years, Jim and Timlynn have spent over half of their time as a small two-person consulting
firm when