code of practice
Siblu is committed to clear and simple communication with our existing and
future Holiday Home Owners.
We have created a Code of Practice that provides clarity and fairness to all
parties.
If you do not feel that we have met the terms of our Code of Practice please
speak to the Sales Manager or Parc General Manager and we will undertake to
respond to your queries promptly.
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general
Siblu will endeavour to give prospective Owners all the information they need
to make an informed decision before entering into an agreement.
Siblu will operate all parcs in line with conditions laid down by the local
authorities.
Unless otherwise stated, all new holiday homes offered for sale by our parcs will
comply with the relevant French or European legislation.
All documentation issued by siblu will be in clear and plain language.
We will be clear about general running costs before an agreement is entered
into. A copy of current rates is on display in the sales office at the parc.
Copies of this Code will be available in the siblu exclusif office of every siblu
parc.
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introduction
right to an agreement
All customers who purchase a holiday home from siblu destined to be placed on a siblu
parc, are entitled to a siblu Parc Contract. Before the prospective customer purchases,
siblu will provide a copy of the siblu Parc Contract, General Parc Rules and Regulations,
and this Code of Practice. The siblu Parc Contract will be personal to the Owner and
cannot be assigned or transferred.
When a prospective purchaser has decided to buy a holiday home, he/she will sign a
Holiday Home Order and pay a deposit of at least 15%. The purchaser has the right to a
full refund if he/she decides to cancel the Holiday Home Order for whatever reason within
7 days of the signing.
Before the Holiday Home Order (and the Holiday Home Purchase Confirmation) has been
signed and before the siblu Parc Contract is signed, the prospective Owner will attend a
Welcome Meeting with the Parc General Manager or Assis