CREDIT & COLLECTIONS MANAGER
JOB DESCRIPTION:
This position is to engage, manage and work to directly to improve the activities of the
credit department for the organization. Determine what new accounts will be established
for new customers by reviewing and researching credit payment history and obtain
further information if necessary. Will evaluate, provide analysis, conclusion and
recommendations to determine credit line amounts and communicate this information to
customers and other team members of the company. Will review and adjust credit lines
on a regular basis or when requested for existing accounts and will revoke lines of credit
upon receipt of external information pertinent to financial strength of account. Will be
enforcing the company’s credit policy. In this role, will be engaged in conducting credit
investigations and collecting delinquent accounts and will communicate all credit related
issues to senior management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Create a credit risk management environment of an acceptable quality, in terms of
established credit guidelines
• Assist in developing sound, acceptable credit policies
• Analyze delinquent accounts and prepare report on highest risk accounts including
recommendations for resolution.
• Interact with customers to obtain additional credit information to support credit lines
• Reconcile transactions and balances to maintain accurate accounts
• Initiate credits and adjustments to customer accounts within company policy limits
• Check for credit viability on requests for extended terms, and evaluate various
adjustments or exception documents
• Submit requests to senior management and supporting documentation for accounts
requiring credit lines
• Research and make decisions on finance charges
• Maintain bad debt and bad debt recovery records
• Monitor receivables and collections and provide updates of receivables and provide
appropriate reporting procedures
• Identify problem accounts and provide regular updates of