Consumer Credit Counseling
Service of Greater Atlanta
Michelle Jones, Senior Vice President, Counseling
August 12, 2009
About CCCS of Greater Atlanta
•  Who We Are
–  A full-service national nonprofit financial counseling agency based in
–  Provides 24/7 counseling in all 50 states over the telephone and
Internet in English and Spanish; in-person counseling at over 30
locations in Georgia, Florida, Mississippi and Tennessee.
–  Certified by the U.S. Department of Housing and Urban Development
(HUD) to provide comprehensive housing counseling.
–  We are committed to comprehensive, holistic counseling. Our
counseling programs are designed to help clients assess their financial
situation, set clear goals and establish a realistic, written action plan.
–  In 2008, over 1.3 million consumers reached out to our
agency for help with their financial needs.
What We Do
•  Education and Public Outreach
–  We teach a broad range of money management and financial
classes to consumers. In 2008, we taught 35,697 consumers
through our money management and housing education seminars.
•  Bankruptcy Counseling & Education
–  We are among a select group of nonprofit agencies approved by
the Executive Office for United States Trustees to provide budget
and credit counseling for bankruptcy filers nationwide. Pre-filing
bankruptcy counseling was provided to more than 193,000
Americans last year.
What We Do
•  Budget & Credit Counseling
- Offered free individual advice to more than 76,600 Americans last
year to develop and balance budgets, manage money, use credit
wisely, handle debt and build a savings plan.
•  Debt Management Plans
-  Develop reduced payment programs for 17,500 consumers who are
overextended that returned nearly $100 million to creditors.
•  Housing Counseling
–  Help consumers achieve and maintain stable housing. More than
72,000 Americans received pre-purchase, foreclosure prevention,
reverse mortgage, rent delinquency, post-oc