EFFECTIVE COMMUNICATION SKILLS
Understanding the communications process – how does
Welcome to the EXPRESS YOURSELF online course!
This 6 part course is designed to make you understand and apply excellent
communication skills in all of your day to day interactions with others.
I recommend that you read, understand and then put into practise what you learn
You will certainly become a better communicator come the end of the course!
Okay, let’s go for it!
Communication is so vital to everything that anyone does because we are usually
required to seek solutions, information and help from others.
It is without doubt the most important skill that anyone can improve and let me tell
you that the results of doing so can be outstanding.
The results can improve your relationships with clients and colleagues, loved ones
and associates – you name it!
Everyone can communicate in one shape or form.
But haven’t you seen those people whose communication and interpersonal skills just
seem to be on another level?
They seem to have everyone doing whatever they say, the person is liked and
respected by all, they can talk to strangers and build up rapport effortlessly!
That’s the difference between communicating and communicating
Communication goes far beyond the actual words that you say.
More importantly it’s how you say it and they way that you act while you’re saying it.
It depends on the other persons view of the world and their preferred learning style
with regards to absorbing information and what you say that will determine whether
you are successful in this area or not.
Effective communicators can elicit all of the action signals and communication
strategies from a person and adopt their style to make sure that their
communications are effective.
This course is all about providing you with the communications armoury for you to
be able to communicate effectively with anyone and at