Challenges, opportunities and benefits of integration

Dell Boomi commissioned Vanson Bourne, a leading research firm, to survey 900 IT decision-makers on the challenges, opportunities and benefits of connected business transformation. This global study, spanning 13 countries, provides valuable insights on the role of integration and other technologies in becoming a connected business.
About Techcelerate Ventures

Tech Investment and Growth Advisory for Series A in the UK, operating in £150k to £5m investment market, working with #SaaS #FinTech #HealthTech #MarketPlaces and #PropTech companies.
connect Business INTEGRATE organization Data number application INTEGRATE solution Low Code Poor INTEGRATE
About Techcelerate Ventures

Tech Investment and Growth Advisory for Series A in the UK, operating in £150k to £5m investment market, working with #SaaS #FinTech #HealthTech #MarketPlaces and #PropTech companies.
connect Business INTEGRATE organization Data number application INTEGRATE solution Low Code Poor INTEGRATE
<p>The Connected Business, 
by the Numbers
Highlights of a Dell Boomi survey on the challenges, 
opportunities and benefits of integration
2 |  The Connected Business, by the Numbers
Table of Contents
3 | The Connected Business Journey
4 | Poor Integration Is Limiting Business Growth
5 | Lost Efficiency Is Draining Time and Money
6 | Organizations Are Missing Out on Business Opportunities
7 | The State of Integration Today
8 | iPaaS Is Rapidly Becoming the Top Integration Technology
9 | Business Connectivity Levels Are Soaring
10 | Organizations Reaping Big Savings With Integration
11 | iPaaS Makes Organizations Smarter, Faster, Better
12 | Beyond Integration: Master Data Management
13 | Challenges With API Lifecycle Management
14 | The Low-Code Approach to Rapid Connectivity
15 | Improved Productivity Is the #1 Benefit of a Connected Business
16 | Connectivity Drives Multimillion-Dollar Revenue Growth
17 | Boomi and the Connected Business
3 |  The Connected Business, by the Numbers
The Connected Business Journey 
It's a given that organizations want to become more connected  to 
their customers, partners and employees, throughout diverse application 
landscapes, and across business processes. Greater connectivity is a top 
priority in multiple industries, but where are organizations today on their 
journey to becoming a connected business?
To find out, Dell Boomi commissioned Vanson Bourne, a leading research 
firm, to survey 900 IT decision-makers on the challenges, opportunities and 
benefits of connected business transformation. This global study, spanning 
13 countries, provides valuable insights on the role of integration and other 
technologies in becoming a connected business. 
This ebook presents highlights from the "The Connected Business" survey. 
For the full report, download "The Connected Business: Improving 
integration and creating connectivity in 2018."
4 |  The Connected Business, by the Numbers
Poor Integration Is Limiting 
Business Growth 
Technological disruption and the hyper pace of 21st century 
business demand speed and agility. Organizations want to 
quickly deploy new cloud applications to run more efficiently and 
profitably. They want to enter new markets, deepen customer 
relationships and launch new products and services. In short, 
they're striving for growth.
Yet integration is a roadblock. Legacy on-premise integration 
and hand coding are too slow and costly to keep pace with 
modern demands. Over half (52%) of respondents feel that 
poor integration is holding their business back from fulfilling 
objectives. Another 89% report drawbacks because their 
integration tools aren't up to the task.
have experienced 
business drawbacks 
because of poor 
integration
89%
5 |  The Connected Business, by the Numbers
Lost Efficiency Is  
Draining Time and Money 
Efficiency is the hallmark of many successful businesses. An efficient 
business runs fast and lean across all processes, from customer onboarding 
to order-to-cash cycles. High visibility helps avoid needless overhead in 
staff, inventory and IT infrastructure.
Yet for 41% of organizations, poor integration results in lost efficiencies 
that costs them money. Poor workflow is a particular culprit, cited by 36%. 
Both factors contribute to delays in the rollout of new products, cited by 
35%. It amounts to a huge disadvantage when trying to keep pace with 
more nimble rivals.
say that poor 
integration is costing 
them money in lost 
efficiency
41%
6 |  The Connected Business, by the Numbers
Organizations Are Missing Out on 
Business Opportunities 
Cloud, mobile, social and the Internet of Things technologies have opened 
abundant opportunities for business innovation and growth. Whether aimed 
at products, customers, partners or the internal workforce, organizations 
have the chance to unleash disruption across industries. 
Yet many lack the fast, flexible integration needed to capitalize on those 
opportunities. Almost two-thirds (64%) report that poor integration has 
caused them to miss opportunities within the past year. Another 11% fear 
they're missing opportunities and don't realize it. Those high "opportunity 
costs" can penalize a business for years to come.
have missed 
opportunities in the 
past 12 months 
because of poor 
integration
64%
7 |  The Connected Business, by the Numbers
The State of Integration Today 
Organizations have long recognized the value of integration. Legacy 
enterprise service bus (ESB) and extract, transform and load (ETL) tools have 
been used for decades. And many businesses rely on in-house developers 
or third-party consultants to custom code connections on an as-needed 
basis, usually at substantial expense.
More than half (53%) of the survey respondents have an integration solution in 
place, such as on-premise software, a custom tool or application-specific data 
import technology. On average, organizations use three different integration 
technologies. That's often necessary because of the limitations of certain 
tools, but it means additional development skills are needed.
of organizations 
have an integration 
solution in place
53%
8 |  The Connected Business, by the Numbers
iPaaS Is Rapidly Becoming the 
Top Integration Technology 
Numerous market research studies by independent analysts have found that 
integration platform as a service (iPaaS) is by far the fastest-growing sector 
of the integration market. That's corroborated in our survey, which finds that 
95% of organizations that now use an integration solution will have cloud-
based iPaaS deployed within 12 months.
Breaking it down, 44% of those using an integration solution already have 
iPaaS in place. Another 40% are in the process of iPaaS deployment, and 
11% plan to adopt iPaaS within a year. Because iPaaS makes possible fast, 
straightforward integration, it's also being adopted by organizations that 
have to date not utilized an integration solution.
of organizations with 
an integration solution 
will use iPaaS within 
12 months
95%
9 |  The Connected Business, by the Numbers
Business Connectivity  
Levels Are Soaring 
IT and business leaders clearly have greater connectivity as a top objective 
on their near-term agendas. Nearly eight in 10 (79%) say striving to be more 
connected should be the number one priority for their organizations. This is a 
significant increase in the importance of business connectivity.
In 2014 the level of organizational connectivity was at 37%, according to our 
respondents. It has leapt to 59% today as organizations increasingly focus 
on connecting new cloud applications and legacy systems. Organizational 
connectivity is on track to reach 67% within a year, and 76% within three 
years  more than doubling from 2014.
of businesss say 
striving to be more 
connected should 
be the number one 
priority for their 
organizations
79%
10 |  The Connected Business, by the Numbers
Organizations Reaping Big 
Savings With Integration 
IT departments are constantly struggling to do more with less. The 
inefficiencies of manual integration impose a time and cost burden not just 
when establishing connectivity, but maintaining and adapting it over the 
years. Custom code is often poorly documented, so a new developer tasked 
with maintenance has to start from scratch.
An integration solution dramatically reduces costs. Our respondents 
reported an average savings of $2.7 million since implementing an 
integration solution, with a high of $4 million in the financial services industry. 
Those savings are seen in IT and other departments as the organization 
transitions to a faster, more connected business.
average savings by 
using an integration 
solution
$2.7MILLION
11 |  The Connected Business, by the Numbers
iPaaS Makes Organizations 
Smarter, Faster, Better 
Smarter, faster, better  those are key ingredients for business performance 
and profitability in our digital world. Such characteristics are found in 
organizations that are capitalizing on seamless data and application 
integration to drive digital transformation and build connected business.
Three-quarters (75%) of companies using iPaaS say it has made their 
organizations smarter, while 73% cited "faster" and 57% said "better." 
Among all our respondents, 99% see benefits to becoming a more 
connected business. iPaaS is clearly an enabling technology for growth and 
competitive advantage.
say iPaaS has made 
their organizations 
smarter
75%
12 |  The Connected Business, by the Numbers
Beyond Integration:  
Master Data Management 
Master data management, or MDM, is an important capability in the 
connected business toolbox. MDM ensures data consistency across 
disparate applications through synchronization so that an organization has 
a single version of the truth. For example, it ensures that records match in a 
financial management and CRM application.
More than half (57%) say that MDM could help them increase data accuracy 
and consistency. Another 54% envision more effective data analysis, and 
50% say MDM would increase data usability. Though MDM is not as widely 
used as integration technology, maintaining data quality and synchronization 
across applications is an essential element of a connected business.
say MDM would 
increase data accuracy 
and consistency
57%
13 |  The Connected Business, by the Numbers
Challenges With  
API Lifecycle Management 
Application programming interfaces, or APIs, provide points of integration 
that organizations can use to connect systems and launch innovations, such 
as mobile apps or smart device applications. Utilizing APIs is instrumental in 
digital transformation, but organizations face significant challenges in how 
they create, publish and manage APIs.
About two in five (38%) of organizations report difficulties controlling 
each API's lifecycle. And 36% report difficulties in rapidly creating and 
publishing an endpoint as an API. More than 35% have issues managing 
and monitoring web services in a single environment. Those with the tools to 
manage APIs have a jumpstart in becoming a connected business.
find it challenging to 
control each API's 
lifecycle
38%
14 |  The Connected Business, by the Numbers
The Low-Code  
Approach to Rapid Connectivity 
Low-code application development has become de rigueur for organizations 
that want to minimize the time and cost of innovation. It means that IT teams 
don't have to heavily invest resources into projects, because a platform's 
prebuilt functionality addresses many of the tough technical challenges. 
More than 40% of organizations today use low-code solutions.
Survey respondents citied ease of application maintenance as the most 
important benefit of low-code integration development. Low-code 
directly reduces overhead for ongoing IT support. Respondents also cited 
better developer collaboration (47%) and faster time to market (45%). 
Fundamentally, low code liberates developers from routine chores to focus 
on innovations that build a connected business.
say ease of application 
maintenance is the 
top benefit of a low-
code platform
50%
15 |  The Connected Business, by the Numbers
Improved Productivity Is the #1 
Benefit of a Connected Business 
Productivity is recognized as a catalyst for business success, yet workforce 
underperformance has long been tolerated as a fact of life. Poor productivity 
is hard to avoid when employees have to waste time accessing, copying, 
pasting and manipulating information from a sprawl of disconnected 
applications.
More than two-thirds of survey respondents (67%) cite improved productivity 
as the #1 benefit of becoming a more connected business, as it reduces 
cost and accelerates internal and customer-facing processes. Better data 
accessibility (61%) and more efficient workflows (53%) are also high on the 
list  as is increased profitability, cited by 47%.
say improved 
productivity is the top 
benefit to becoming a 
connected business
67%
16 |  The Connected Business, by the Numbers
Connectivity Drives Multimillion 
Dollar Revenue Growth 
Becoming a connected business translates directly into revenue. 
Organizations gain new ability to attract and retain customers when 
integration makes possible a seamless customer experience. They can more 
rapidly introduce new products and services, and they have greater flexibility 
to expand into new markets and geographies.
Nearly nine in 10 (86%) of businesses surveyed see revenue growth as 
an outcome of becoming a more connected business. On average, our 
respondents expect revenue to jump 10% within a year of becoming a 
connected business. That translates into an average of $491 million among 
our respondents, which included a sizable number of large enterprises.
annual revenue growth 
forecast as a result 
of becoming a more 
connected business 
+10%
17 |  The Connected Business, by the Numbers
Boomi and  
the Connected Business 
Boomi provides an intelligent data platform to drive the connected business. 
Our cloud-native, unified iPaaS helps organizations connect everything 
together  people, processes, applications, data and things  so the 
business can engage everywhere, across any channel, device or platform.
Trusted by more than 7,000 organizations, Boomi provides the foundation on 
which your business can innovate. Our low-code platform solves the hard 
technical challenges, so that you can focus on the things that drive your 
business success. Boomi's core capabilities include:
INTEGRATE | Application and Data Integration  
Connect all your applications and data sources across your hybrid IT 
landscape, to unlock data silos and achieve pervasive integration. 
HUB | Master Data Hub  
Synchronize and enrich your data through a data hub, so the organization 
has trusted data to make business decisions.
EXCHANGE | B2B/EDI Management  
Achieve interoperability between your internal systems and your ecosystem 
of trading partners to extend the reach of your business operations. 
MEDIATE | API Design and Management  
Modernize and expose underlying data as APIs to deliver scalable and 
secure real-time interactions for the new world of applications. 
FLOW | Workflow Automation and App Development  
Automate workflows on any channel, device or platform to create new 
experiences for customers, partners or employees.
To learn more, contact a Boomi expert today!
</p>