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<p>The Connected Business, by the Numbers Highlights of a Dell Boomi survey on the challenges, opportunities and benefits of integration 2 | The Connected Business, by the Numbers Table of Contents 3 | The Connected Business Journey 4 | Poor Integration Is Limiting Business Growth 5 | Lost Efficiency Is Draining Time and Money 6 | Organizations Are Missing Out on Business Opportunities 7 | The State of Integration Today 8 | iPaaS Is Rapidly Becoming the Top Integration Technology 9 | Business Connectivity Levels Are Soaring 10 | Organizations Reaping Big Savings With Integration 11 | iPaaS Makes Organizations Smarter, Faster, Better 12 | Beyond Integration: Master Data Management 13 | Challenges With API Lifecycle Management 14 | The Low-Code Approach to Rapid Connectivity 15 | Improved Productivity Is the #1 Benefit of a Connected Business 16 | Connectivity Drives Multimillion-Dollar Revenue Growth 17 | Boomi and the Connected Business 3 | The Connected Business, by the Numbers The Connected Business Journey It's a given that organizations want to become more connected to their customers, partners and employees, throughout diverse application landscapes, and across business processes. Greater connectivity is a top priority in multiple industries, but where are organizations today on their journey to becoming a connected business? To find out, Dell Boomi commissioned Vanson Bourne, a leading research firm, to survey 900 IT decision-makers on the challenges, opportunities and benefits of connected business transformation. This global study, spanning 13 countries, provides valuable insights on the role of integration and other technologies in becoming a connected business. This ebook presents highlights from the "The Connected Business" survey. For the full report, download "The Connected Business: Improving integration and creating connectivity in 2018." 4 | The Connected Business, by the Numbers Poor Integration Is Limiting Business Growth Technological disruption and the hyper pace of 21st century business demand speed and agility. Organizations want to quickly deploy new cloud applications to run more efficiently and profitably. They want to enter new markets, deepen customer relationships and launch new products and services. In short, they're striving for growth. Yet integration is a roadblock. Legacy on-premise integration and hand coding are too slow and costly to keep pace with modern demands. Over half (52%) of respondents feel that poor integration is holding their business back from fulfilling objectives. Another 89% report drawbacks because their integration tools aren't up to the task. have experienced business drawbacks because of poor integration 89% 5 | The Connected Business, by the Numbers Lost Efficiency Is Draining Time and Money Efficiency is the hallmark of many successful businesses. An efficient business runs fast and lean across all processes, from customer onboarding to order-to-cash cycles. High visibility helps avoid needless overhead in staff, inventory and IT infrastructure. Yet for 41% of organizations, poor integration results in lost efficiencies that costs them money. Poor workflow is a particular culprit, cited by 36%. Both factors contribute to delays in the rollout of new products, cited by 35%. It amounts to a huge disadvantage when trying to keep pace with more nimble rivals. say that poor integration is costing them money in lost efficiency 41% 6 | The Connected Business, by the Numbers Organizations Are Missing Out on Business Opportunities Cloud, mobile, social and the Internet of Things technologies have opened abundant opportunities for business innovation and growth. Whether aimed at products, customers, partners or the internal workforce, organizations have the chance to unleash disruption across industries. Yet many lack the fast, flexible integration needed to capitalize on those opportunities. Almost two-thirds (64%) report that poor integration has caused them to miss opportunities within the past year. Another 11% fear they're missing opportunities and don't realize it. Those high "opportunity costs" can penalize a business for years to come. have missed opportunities in the past 12 months because of poor integration 64% 7 | The Connected Business, by the Numbers The State of Integration Today Organizations have long recognized the value of integration. Legacy enterprise service bus (ESB) and extract, transform and load (ETL) tools have been used for decades. And many businesses rely on in-house developers or third-party consultants to custom code connections on an as-needed basis, usually at substantial expense. More than half (53%) of the survey respondents have an integration solution in place, such as on-premise software, a custom tool or application-specific data import technology. On average, organizations use three different integration technologies. That's often necessary because of the limitations of certain tools, but it means additional development skills are needed. of organizations have an integration solution in place 53% 8 | The Connected Business, by the Numbers iPaaS Is Rapidly Becoming the Top Integration Technology Numerous market research studies by independent analysts have found that integration platform as a service (iPaaS) is by far the fastest-growing sector of the integration market. That's corroborated in our survey, which finds that 95% of organizations that now use an integration solution will have cloud- based iPaaS deployed within 12 months. Breaking it down, 44% of those using an integration solution already have iPaaS in place. Another 40% are in the process of iPaaS deployment, and 11% plan to adopt iPaaS within a year. Because iPaaS makes possible fast, straightforward integration, it's also being adopted by organizations that have to date not utilized an integration solution. of organizations with an integration solution will use iPaaS within 12 months 95% 9 | The Connected Business, by the Numbers Business Connectivity Levels Are Soaring IT and business leaders clearly have greater connectivity as a top objective on their near-term agendas. Nearly eight in 10 (79%) say striving to be more connected should be the number one priority for their organizations. This is a significant increase in the importance of business connectivity. In 2014 the level of organizational connectivity was at 37%, according to our respondents. It has leapt to 59% today as organizations increasingly focus on connecting new cloud applications and legacy systems. Organizational connectivity is on track to reach 67% within a year, and 76% within three years more than doubling from 2014. of businesss say striving to be more connected should be the number one priority for their organizations 79% 10 | The Connected Business, by the Numbers Organizations Reaping Big Savings With Integration IT departments are constantly struggling to do more with less. The inefficiencies of manual integration impose a time and cost burden not just when establishing connectivity, but maintaining and adapting it over the years. Custom code is often poorly documented, so a new developer tasked with maintenance has to start from scratch. An integration solution dramatically reduces costs. Our respondents reported an average savings of $2.7 million since implementing an integration solution, with a high of $4 million in the financial services industry. Those savings are seen in IT and other departments as the organization transitions to a faster, more connected business. average savings by using an integration solution $2.7MILLION 11 | The Connected Business, by the Numbers iPaaS Makes Organizations Smarter, Faster, Better Smarter, faster, better those are key ingredients for business performance and profitability in our digital world. Such characteristics are found in organizations that are capitalizing on seamless data and application integration to drive digital transformation and build connected business. Three-quarters (75%) of companies using iPaaS say it has made their organizations smarter, while 73% cited "faster" and 57% said "better." Among all our respondents, 99% see benefits to becoming a more connected business. iPaaS is clearly an enabling technology for growth and competitive advantage. say iPaaS has made their organizations smarter 75% 12 | The Connected Business, by the Numbers Beyond Integration: Master Data Management Master data management, or MDM, is an important capability in the connected business toolbox. MDM ensures data consistency across disparate applications through synchronization so that an organization has a single version of the truth. For example, it ensures that records match in a financial management and CRM application. More than half (57%) say that MDM could help them increase data accuracy and consistency. Another 54% envision more effective data analysis, and 50% say MDM would increase data usability. Though MDM is not as widely used as integration technology, maintaining data quality and synchronization across applications is an essential element of a connected business. say MDM would increase data accuracy and consistency 57% 13 | The Connected Business, by the Numbers Challenges With API Lifecycle Management Application programming interfaces, or APIs, provide points of integration that organizations can use to connect systems and launch innovations, such as mobile apps or smart device applications. Utilizing APIs is instrumental in digital transformation, but organizations face significant challenges in how they create, publish and manage APIs. About two in five (38%) of organizations report difficulties controlling each API's lifecycle. And 36% report difficulties in rapidly creating and publishing an endpoint as an API. More than 35% have issues managing and monitoring web services in a single environment. Those with the tools to manage APIs have a jumpstart in becoming a connected business. find it challenging to control each API's lifecycle 38% 14 | The Connected Business, by the Numbers The Low-Code Approach to Rapid Connectivity Low-code application development has become de rigueur for organizations that want to minimize the time and cost of innovation. It means that IT teams don't have to heavily invest resources into projects, because a platform's prebuilt functionality addresses many of the tough technical challenges. More than 40% of organizations today use low-code solutions. Survey respondents citied ease of application maintenance as the most important benefit of low-code integration development. Low-code directly reduces overhead for ongoing IT support. Respondents also cited better developer collaboration (47%) and faster time to market (45%). Fundamentally, low code liberates developers from routine chores to focus on innovations that build a connected business. say ease of application maintenance is the top benefit of a low- code platform 50% 15 | The Connected Business, by the Numbers Improved Productivity Is the #1 Benefit of a Connected Business Productivity is recognized as a catalyst for business success, yet workforce underperformance has long been tolerated as a fact of life. Poor productivity is hard to avoid when employees have to waste time accessing, copying, pasting and manipulating information from a sprawl of disconnected applications. More than two-thirds of survey respondents (67%) cite improved productivity as the #1 benefit of becoming a more connected business, as it reduces cost and accelerates internal and customer-facing processes. Better data accessibility (61%) and more efficient workflows (53%) are also high on the list as is increased profitability, cited by 47%. say improved productivity is the top benefit to becoming a connected business 67% 16 | The Connected Business, by the Numbers Connectivity Drives Multimillion Dollar Revenue Growth Becoming a connected business translates directly into revenue. Organizations gain new ability to attract and retain customers when integration makes possible a seamless customer experience. They can more rapidly introduce new products and services, and they have greater flexibility to expand into new markets and geographies. Nearly nine in 10 (86%) of businesses surveyed see revenue growth as an outcome of becoming a more connected business. On average, our respondents expect revenue to jump 10% within a year of becoming a connected business. That translates into an average of $491 million among our respondents, which included a sizable number of large enterprises. annual revenue growth forecast as a result of becoming a more connected business +10% 17 | The Connected Business, by the Numbers Boomi and the Connected Business Boomi provides an intelligent data platform to drive the connected business. Our cloud-native, unified iPaaS helps organizations connect everything together people, processes, applications, data and things so the business can engage everywhere, across any channel, device or platform. Trusted by more than 7,000 organizations, Boomi provides the foundation on which your business can innovate. Our low-code platform solves the hard technical challenges, so that you can focus on the things that drive your business success. Boomi's core capabilities include: INTEGRATE | Application and Data Integration Connect all your applications and data sources across your hybrid IT landscape, to unlock data silos and achieve pervasive integration. HUB | Master Data Hub Synchronize and enrich your data through a data hub, so the organization has trusted data to make business decisions. EXCHANGE | B2B/EDI Management Achieve interoperability between your internal systems and your ecosystem of trading partners to extend the reach of your business operations. MEDIATE | API Design and Management Modernize and expose underlying data as APIs to deliver scalable and secure real-time interactions for the new world of applications. FLOW | Workflow Automation and App Development Automate workflows on any channel, device or platform to create new experiences for customers, partners or employees. To learn more, contact a Boomi expert today! </p>
