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Documentation and e‐Learning (Part 6): Get Real! – Delivering Training to
By Dave Powell, Documentation Manager, SyberWorks, Inc.
Would you like (or do you need) to deliver current or future courseware and documentation
directly to mobile users wherever they are… on their cell‐phone screens… without having to make
significant changes to your LMS? You can start doing so right now, thanks to the ever‐inventive
Japanese. Their amazingly simple technique allows you to bring greater reality into both the
courseware students receive and the environments where they receive it... and, in fact, will let
them receive it anywhere.
This is possible using “QR (Quick Response) Codes.” In Japan, you’ll see these quirky square “bar
codes” everywhere… on billboards, magazine pages, advertisements, coupons, store windows,
product packages, busses, taxis, and even T‐shirts, caps, scarves, and tattoos. They’ve even
covered skyscrapers with ‘em. When a viewer (wherever they happen to be) points their cell‐
phone camera at one of these codes (wherever it happens to be) and photographs or “scans” it,
their hand‐held device immediately launches the web‐page URL, displays the text block, calls the
telephone number, or displays the Short Message Service (SMS) message that was “encoded” in
the QR‐Code image.
Many e‐Learning Applications
The ways that QR Codes can be used in e‐Learning, blended training, and even product
documentation are limited only by your imagination. They could, for example:
Bring mobile‐phone learners directly to your training portal, to enroll in and take online
Enable cell‐phone users to call up assignments, reference/reading lists, and other training‐
support materials in subways, busses, taxis, or anywhere… without using PCs.
Build online training catalogs containing both web links (for PC users) and corresponding
QR Codes (for mobile users).