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Frequently Asked Questions Getting Started 1. What is a widget? A widget is a small, self-contained application that lives on your desktop and focuses on a single function or purpose. For example, the Kaiser Permanente Burn It Off! Fitness Calculator widget shows you how much exercise you need in order to burn off the calories from certain snacks. Many of the most popular widgets, including Kaiser Permanente’s, run on the Yahoo! Widgets program. You can download Yahoo! Widgets for free by going to http://widgets.yahoo.com/download/. 2. What are the minimum system requirements? Kaiser Permanente widgets and the Yahoo! Widgets program work on most Windows and Macintosh computers. Windows users: Windows Vista or Windows XP SP2 or Windows 2000 SP4 Macintosh users: Mac OSX 10.3.9 and up All users: Internet connection (broadband recommended) 512 megabytes of RAM (recommended) Installing Widgets 3. How do I install a Kaiser Permanente widget on my computer? Before you can use a widget, you must first install the Yahoo! Widgets program on your computer. This free program will provide a place for your widgets to live on your desktop and help you keep them organized. To download the program, go to the Yahoo! Widgets page at http://widgets.yahoo.com/download/. - 1 - If your Web browser is Java-enabled, then you will need to follow the steps for Java-assisted installation. If your browser is not Java-enabled, please follow the manual installation instructions further down on this page. Java-assisted installation i. After arriving at the Yahoo! Widgets page, go to the right-hand window and click the orange button that reads, “Get Started Now.” ii. You will then be asked if you want to “Install Widget Start Pack?” Select “Continue.” iii. A window will pop up on your screen asking you to review the Customer Licensing Agreement. Review the terms and if you agree, select the “I Agree” button. - 2 - iv. Congratulations! The Yahoo! Widgets program is now installed and it will launch automatically. v. Now you are ready to download a widget. Manual installation i. After arriving at the Yahoo! Widgets page, go to the right-hand window and click the orange button that reads, “Get Started Now.” ii. A window will pop up featuring installation instructions. Click on the orange “Start Install” button in the lower right-hand corner. - 3 - iii. A window will open asking if you accept the download. To continue, click “Save file.” You may have to wait a moment for this button to activate while the program is being prepared for download. iv. The file is now saved on your desktop. Double-click the file icon to start installation. v. A window will open with a welcome message. Click “Next.” vi. In the next window, click “Install” to begin installation. The program gives you the option of setting your default home page to yahoo.com and your default search engine to Yahoo! You are not required to select these options in order to install Yahoo! Widgets. - 4 - vii. Congratulations! The Yahoo! Widgets program is now installed and it will launch automatically after you select “Close.” viii. Now you are ready to download a widget. 4. Why do I have to download and install a separate application to run these widgets? The widgets are like small power tools. The Yahoo! Widgets program is like the electricity that makes all the different power tools work. Installing the widget program is like wiring your computer with electricity. As soon as that installation is complete, you can quickly and easily download as many widgets as you like. 5. What should I do with the security dialog box that appears the first time I run a new widget? - 5 - The first time that a new widget is launched on your computer, a dialog box will appear to inform you about the function of the widget and how it can affect your computer. Review the contents of the dialog box carefully to familiarize yourself with the widget’s capabilities. If you are comfortable with the requested permissions and you have downloaded the widget from a trusted source, indicate that you want to run the widget. 6. Where can I get more widgets? In the coming months, Kaiser Permanente will introduce more widgets to help you reach your total health goals. Visit kp.org/widgets often to check for new releases. Using Widgets 7. How do I start the Yahoo! Widgets program? In Microsoft Windows, go to your Start menu and choose “Programs”. Then choose “Yahoo! Widgets” from the list to start the Yahoo! Widgets program. On a Mac, open the Applications folder and double-click “Yahoo! Widgets” to start the Yahoo! Widgets Engine. 8. How do I close the Yahoo! Widgets program? In Microsoft Windows, choose “Exit Yahoo! Widgets” from the gear menu in the widget dock or system tray. On a Mac, select “Quit Yahoo! Widgets” from the gear menu in the widget dock or menu bar. 9. What is the widget dock? The widget dock is basically your home base for all widget activities. At a glance, the icons in the widget dock tell you which widgets are active and, in some cases, actually provide up-to-date information relevant to that particular widget (such as a weather widget that displays the current temperature in the widget dock). The dock has three icons – the gear menu, a magnifying glass and a plus or minus sign. The gear menu gives you access to the settings menu to, open a widget, get help or turn on the Heads Up Display mode, amongst other things. The magnifying glass is a one-click access to the Yahoo! Search widget. The plus or minus sign expands or contracts your widget dock. The widget dock can be located at the top, bottom, left, or right side of your desktop. It can be configured to show only the widgets that are currently running or all of the widgets installed on your computer. 10. How do I open and close the widget dock? In Microsoft Windows, choose “Open Dock” from the gear menu in the system tray to display the dock - 6 - on your desktop. To close the dock, choose “Close Dock” from the gear menu in the widget dock or system tray. On a Mac, choose “Open Dock” from the gear menu in the menu bar to enable the dock. To close the dock, choose “Close Dock” from the gear menu in the widget dock or menu bar. - 7 - 11. How do I use the widget dock? The Widget dock is designed to help you easily manage and access your widgets. To see icons for all the widgets installed on your computer, click the “+” sign at the edge of the widget dock to expand the dock. When the dock is expanded, widgets that are installed but not currently running are represented by gray-toned widget icons. Mouse-over each icon to see the name of the widget and click on the icon to start that widget. You can click (right click on Windows or command-click on the Mac) on the icon for any widget that is running and select “Close Widget” to make that widget inactive. Move your mouse over any full-color widget icon in the widget dock to access two additional controls specific to that widget. The “x” button will close the widget (causing it to disappear from your desktop, but not the widget dock.) The gear button displayed on the colored widget icon will bring up the preferences for that widget. To specify where the widget dock should be located on your desktop, choose “Preferences” from the gear menu in the widget dock or system tray (or menu bar). To bring all the widgets that are currently running on your computer to the forefront, click the “((o))” button at the end of the widget dock. (Click anywhere on the background to return to your standard desktop display.) 12. What is the Heads Up Display mode? The Heads Up Display mode temporarily brings all of your active widgets to the forefront and causes other active applications to fade into the background. Click the “((o))” button at the end of the widget dock to launch Heads Up Display mode. Click anywhere on the background to return to your standard desktop display. 13. What are preferences in Yahoo! Widgets? Preferences are widget settings that help determine how the Yahoo! Widgets program performs. For example, you can specify the location of the dock on your computer screen and choose whether Yahoo! Widgets program should automatically start whenever you turn on your computer. Additionally, each individual widget will also have its own preferences that allow you to customize the use of that particular widget. To access preferences for the Yahoo! Widgets Program: In Microsoft Windows, choose “Preferences” from the gear menu in the widget dock or system tray. - 8 - On a Mac, select “Preferences” from the gear menu in the widget dock or menu bar. To access preferences for a particular widget, click the gear button displayed on the colored widget icon in the widget dock. 14. How is the information in the widgets updated? Each widget is unique but, in general, the information in the widgets is updated automatically in the background when you are connected to the Internet. (For example, the Yahoo! Weather widget automatically downloads weather details on a consistent basis so that each time you glance at the widget it will display the most current information.) While many widgets require that you be - 9 - connected to the Internet at all times, some will work even if you don’t have an Internet connection. 15. How will I know if there has been an update to one of my Kaiser Permanente widgets? When a new version of your Kaiser Permanente widget becomes available, you will receive a notice once you launch the widget. When you agree to get the new version of the widget, your default Web browser will launch and load the kp.org/widgets page. Remove the current version of your widget and then click on the download button. Follow the on-screen steps to install the new version of the widget 16. Can I run multiple copies of the same widget at the same time? Yes. First, make a copy of the original widget and give it a different name. Then, you can open up that second copy and run it alongside the original widget. 17. How do I share a Kaiser Permanente widget with a friend? To share a Kaiser Permanente widget with a friend, click the “share with a friend” link on that widget. Your e-mail program (i.e. MS Outlook) will automatically open and you will be able to enter your friend’s e-mail address and compose an e-mail to tell them about the Kaiser Permanente widget. Security 18. Is it safe to run the Yahoo! Widgets program? By itself, the Yahoo! Widgets program will not slow down your computer or expose your data to the world. It is possible, however, that a particular widget that you choose to download could do that. The Yahoo! Widgets program will try to protect your computer from risky widgets by issuing security warnings and other announcements to help make sure you understand the capabilities of the widgets you download. But widgets can be built and distributed by anyone, so we strongly recommend that you only download widgets from places that you trust. 19. Why is the Yahoo! Widgets program asking for my Yahoo! ID and password? Some widgets are designed to access Yahoo! services that require you to provide your Yahoo! username and password. (For example, the Yahoo! Notepad widget might request your Yahoo! ID and password in order to access your online Notepad information.) The Yahoo! Widgets program displays a warning when a widget that was not built by Yahoo! asks for login details. Carefully review the services that the widget will be accessing to decide if you are comfortable giving permission for the widget to continue. 20. Are the widgets secure? Each widget is a small piece of software that you download and install on your computer. Most are very secure and should not cause problems. However, if you choose to download a widget from an unknown source, it could cause problems. Therefore, we strongly recommend that you only download widgets from places that you trust. Kaiser Permanente is committed to protecting the privacy of the users of this web site and our widgets. For more information about how we will use and disclose the information you provide us, visit our Web Site Privacy Statement at: https://members.kaiserpermanente.org/kpweb/privacystate/entrypage.do - 10 - 21. Do the Kaiser Permanente widgets contain spyware? No. Our widgets will access the Internet only to obtain updated content and to check to see if a new version of a widget is available. Our widgets do not contain anything harmful to your computer, nor do they share any personal data other than what is required to access the Internet. 22. What does it mean when I see a message that says a widget has changed? For security reasons, the Yahoo! Widgets program very carefully monitors each widget every time it is run to make sure that nothing has altered it. The most common reason that a message is displayed that a widget has been changed is that you have downloaded a new version of the widget. If you see this alert after you have just downloaded a new version of this widget, you can feel comfortable accepting the change. However, if you receive this warning message at a time when you have not recently downloaded a new version of the widget, press the “Deny” button and remove the widget from your system. Troubleshooting 23. Where can I get help with using the Yahoo! Widgets program? For help with using the Yahoo! Widgets program, please visit: http://help.yahoo.com/l/us/yahoo/widgets/ 24. Where can I get help with using a particular Kaiser Permanente widget? For help with our widget, please visit: kp.org/widgets Removing Widgets 25. How do I remove a widget? You can delete a widget from your computer by dragging the widget icon from your desktop to the trash. Or, if you are using Microsoft Windows, you can remove a widget by right-clicking on the widget icon in the widget dock and choosing “Delete Widget”. If you are using a Mac, command-click the widget icon in the widget dock and choose “Delete Widget”. 26. How do I remove the Yahoo! Widgets program from my computer? On Microsoft Windows, follow these steps to “uninstall” the widget program: i. Mouse over your start menu and click on Control Panel. ii. Open “Add or Remove Programs” (or “Programs and Features”). - 11 - iii. Scroll down to “Yahoo! Widgets” and click “Remove”. iv. Restart your computer. On an Apple Macintosh computer, follow these steps to “uninstall” the widget program: i. Choose “Quit Yahoo! Widgets” from the gear icon in the widget dock or menu bar. ii. Open the Applications folder and delete the “Yahoo! Widgets” icon. iii. Open the Documents folder and delete “Widgets” folder. iv. If Yahoo! Widgets program was scheduled to run each time the computer rebooted, open the “Accounts” System preference panel, click on “Startup Items” (or “Login Items”), select “Yahoo! Widgets”, and press the subtract (minus) button below the list. - 12 -
