Want to integrate the advantages of AI into your CX testing? QuickTest, an innovative, AI-powered app within the Genesys Cloud platform, is now available on the Genesys AppFoundry. Its automated contact centre testing platform can empower your organisations and help improve your CX. Visit https://quicktest.ai
QuickTest Contact Centre Testing Premium App
available on the Genesys AppFoundry
Are you looking for a way to impact trade in a big way in your industry while
delivering top-quality customer experiences? Having an efficient, well-
thought-out testing strategy is key to your success.
That's where QuickTest comes in - it provides you with comprehensive
testing tools that monitor production and identify issues 10 times faster
than traditional testing with the power of AI! Within the new app, you'll
find several innovative features.
The new app will increase your organisation's efficiency
and productivity by providing you with testing automation
that operates with speed and robustness.
The app also allows you to do
If you're a developer, you can create test
scripts and run them whenever you
desire, so you can test your flows while
you're developing and quickly identify
issues with changes.
QuickTest retains the complete history of tests, making it easy
for you to locate past changes.
You can run the same test against
lab, pre-prod and production
environments, which increases your
confidence as changes are migrated.
You can choose to run tests regularly
or on specific dates and at specific
QuickTest users can also enjoy scheduled testing to ensure
high-quality customer experience.
The contact centre market has been expanding
like never before in number of channels,
customer behaviour, applications and
integrations. With QuickTest, you can be
assured your contact centre is delivering top-
A satisfied client said: 'The testing is pretty
good and easy to do, which is pretty
remarkable considering that excellent testing
is quite hard to do! QuickTest puts the lie to
the notion that testing is unnecessary.'
Find out more at