Need for & challenges of own online ordering platform for F&B, Solution By SingF Studies have shown that customers prefer ordering directly from their restaurants, instead of using third-party solutions. A Recent article from Hospitality Tech shows that as many as 70% of the customers prefer ordering direct if the restaurant has one. Since customers prefer directly ordering from restaurants, fact means that restaurants have a major opportunity to open a direct ordering channel. Restaurants can finally accept orders all the time from the entire country and accept orders even during peak hours even if they are located in far-off locations. With their own ordering platform, restaurants directly own the customer data and can effectively engage customers through newsletters, social media, push notifications to the apps, etc. Some 3rd party platforms simply offer a full refund to the customers in case of any complaint without giving restaurants any chance to clarify. With their own ordering platform, restaurants can evaluate complaints and decide to refund only for genuine cases With all data stored electronically, restaurants can better analyze the buying patterns of customers like frequency of ordering, dishes preferred during different days of the week/ time Most restaurants are not comfortable launching an ordering platform on their own. Restaurants can collect orders directly from their own website or through their own Apps. SingFNB takes care of online orders, manage Payment Gateways, pays their fees/ answer their queries for credit card chargeback scenarios, arrange rider, closely monitor, send SMS messages, alert & print KOT reports inside the restaurant, offer customer support services, and even offer limited market Contact Us At: https://www.singfnb.com/ Or Email: info@SingFNB.com